Crisis Intervention Hotlines/Helplines

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The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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Taxonomy Code: RP-1500.1400

Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).

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There are 48 matching records.
Service NameDescriptionLocationProgramAgency
24/7 HelplineThe Chapter helpline is available, toll-free, 24 hours a day to Pennsylvania families dealing with Alzheimer's disease and related dementias. 1-800-272-3900 DauphinAlzheimer's Association - Greater Pennsylvania ChapterAlzheimer's Association - Greater Pennsylvania Chapter
24-Hour Homeless Outreach HotlineProvides a 24/7 hotline number to help people who are homeless.PhiladelphiaProject HOME - Philadelphia; FairmountProject HOME
Access Services - Children's Crisis Support ProgramThe Children’s Crisis Support Program offers crisis hotline support to children and adolescents in Montgomery and Bucks Counties. The purpose of the program is to help children and families manage crisis successfully through individualized crisis response and planning. The hotline is available 24-7. Crisis intervention is provided to assist families to better manage crisis situations and direct them towards resolutions and resources to better manage future crises. The Bucks County hotline is available 24-7 at 1-877-HELP-709. The Montgomery County hotline is available 24-7 at 1-888-HELP-414.MontgomeryAccess Services - Montgomery; Fort WashingtonAccess Services
Access Services - Mobile Crisis Support - Montgomery; Fort WashingtonCrisis workers will help you resolve crisis situations like depression or suicidal thoughts through telephone and mobile support when needed. We are here to help you with immediate crisis situations and help you reduce and manage recurring crisis. All services are provided at no charge to you.MontgomeryAccess Services - Montgomery; Fort WashingtonAccess Services
Bucks County Housing LinkThe Bucks County Housing Link is a centralized point of information, assessment, and referral services for all Bucks County residents experiencing a housing-related crisis.BucksBucks County Housing Group - Bucks County Housing Link - Bucks; PABucks County Housing Group
Center for Community Resources - Clarion County Main Office - 24 Hour Crisis ServicesProvides intervention, assessment, screening, and referral servicesClarionCenter for Community Resources - Clarion County Main OfficeCenter for Community Resources
Centre Safe 24 Hour Crisis HelplinePrograms that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem.CentreCentre Safe 24 Hour HelplineCentre Safe
Connect Points - Homelessness ServicesSingle point entry for all housing/shelter needs in Chester County.Provides referrals to providers of emergency, transitional, and permanent supportive housing.ChesterConnect Points - Chester; CoatesvilleConnect Points
Crime Victims' Center of Chester County - 24 Hour Crime Victim's HotlineCVC’s hotlines are available to crime victims, victims' families, law enforcement, hospital personnel, and other professionals or community members who need information, assistance, and/or accompaniment related to a victimization/violence. Calls to CVC’s Hotlines are responded to by trained victim advocates. After hours or weekend calls will be answered by a confidential answering service and an advocate will return your call within 15 minutes.ChesterCrime Victims Center of Chester County - Chester; West ChesterCrime Victims' Center of Chester County
Crisis Hotline - Delaware CountyTelephone crisis hotline. Delaware County Crisis Connects Team (DCCCT) consists of services available to Delaware County residents who may be at risk for emotional crisis. Upon dispatch, teams of highly trained and credentialed professionals come to wherever a crisis is happening, such as a home, school, police station, shelter, places of business, outpatient clinic, or any other community location in Delaware County. Upon arrival at the location, our teams assess the individual’s needs, provide brief therapeutic interventions to help them regain control of their situation, and offer a menu of referral options appropriate to meet their current need. Relying upon a rich referral network, our teams then help individuals link to the mental health support services they need, whether those services are provided by community supports or professionals such as outpatient or inpatient settings.DelawareCrisis NumbersCrisis Hotline Numbers
Crisis Hotline - Lower and Central Bucks CountyTelephone crisis hotline.BucksCrisis NumbersCrisis Hotline Numbers
Crisis Intervention - Monroe County - Carbon-Monroe-Pike Mental Health and Developmental ServicesMental Health Crisis Intervention is available on a 24-hour basis to individuals who are experiencing mental health concerns and/or who are experiencing a crisis. 1-800-849-1868.MonroeCarbon-Monroe-Pike Mental Health and Developmental Services - Monroe County OfficeCarbon-Monroe-Pike Mental Health and Developmental Services
Crisis Intervention - Pike County - Carbon-Monroe-Pike Mental Health and Developmental ServicesMental Health Crisis Intervention is available on a 24-hour basis to individuals who are experiencing mental health concerns and/or who are experiencing a crisis. 1-800-849-1868 PikeCarbon-Monroe-Pike Mental Health and Developmental Services - Pike County OfficeCarbon-Monroe-Pike Mental Health and Developmental Services
Crisis Intervention Scranton Counseling CenterCrisis Intervention is available 24 hours per day, 7 days a week including holidays. Immediate mental health care and evaluation for persons in a state of emotional crisis, are provided by mental health professionals trained in the techniques of crisis intervention. Emergency service is available on site at the Center from 8:30 a.m. to 4:30 p.m., Monday through Friday. After hours and on weekends and holidays, SCC staff is located at Community Medical Center in the Emergency Room and can be reached by calling the center’s phone number (348-6100).LackawannaScranton Counseling Center Crisis ServiceScranton Counseling Center
Crisis Text LineCrisis Text Line offers free, 24/7 support for those in crisis. Text 741741 from anywhere in the US to text with a trained Crisis Counselor.Crisis Text LineCrisis Text Line
Disaster Distress HelplineA hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 via telephone and SMS (text TalkWithUs to 66746 and for Spanish text Hablanos to 66746) to residents in the U.S. and its territories who are experiencing emotional distress related to natural or man-made disasters.Disaster Distress HelplineDisaster Distress Helpline
Domestic Abuse Project of Delaware County - HotlineDAP staff provide immediate crisis intervention, information and referral on a 24/7 basis.DelawareDomestic Abuse Project of Delaware County - Delaware; MediaDomestic Abuse Project of Delaware County
Forest-Warren Human Services - Mental Health Emergency ServicesProvides telephone or face-to face assessment for resolution of problems and facilitation of voluntary or involuntary hospital admissions when determined to be appropriate.WarrenForest-Warren Human ServicesForest-Warren Human Services
Helpline Support ServiceNon-crisis support line, as well as an on-line resource, staffed by bi-lingual parent specialists. Offers information and support to concerned parents regarding youth substance abuse. Connects to Parent Coaching Services as well.Partnership for Drug-Free Kids HelplinePartnership for Drug-Free Kids
Hope Line - Pike County Hands of HopeFirst point of contact for people facing homelessness issues. A trained volunteer provides practical assistance, encouragement and support. Anyone is welcome to call Hope Line. Potential assistance is limited to currrent or originating residents of Pike County. Considerations for transient individuals/households will be made on a case by case basis but service cannot be utilized for individuals who want to "relocate" to Pike County.PikePike County Hands of HopePike County Hands of Hope
Human Services Center - Lawrence CountyProvides a variety of outpatient psychiatric and crisis intervention services for children, adolescents and adults. Child Mental Health Services including Child Blended Case Management; School Based Partial Hospitalization Services; Family Based Behavioral Health Services; Student Assistance Program; Transitional Aftercare; Family Reintegration Services, and CASSP. Early Intervention Service Coordination for ages 0-3 years of age and Supports Coordination for those with an intellectual disability. Adult Mental Health Services include Adult Blended Case Management; Psychiatric Rehabilitation Services; Certified Peer Specialists; Residential, and Vocational Services.LawrenceHuman Services Center - Lawrence CountyHuman Services Center - Lawrence County
Intake and Emergency Services - Northeast Counseling Services NanticokeServices available for individuals experiencing a mental health emergency or seeking non-emergency counseling. An initial evaluation will assess the type of intervention required, focusing on levels of distress and need. Services are available to children, adolescents, and adults. Emergency Services are available 24 hours a day, 7 days a week, including holidays. A crisis intervention team is available to help determine an individual's level of need and can include evaluations within the community, if indicated. Interventions and consultations can be done by telephone with an appropriate referral by provider. LuzerneNortheast Counseling NanticokeNortheast Counseling Services
Lycoming/Clinton MH/ID - Crisis Helpline Mental Health Services - Lock Haven OfficeCrisis line for mental health services assistance for Lycoming and Clinton counties. They provide 24-hour crisis intervention services. ClintonLycoming/Clinton Mental Health/Intellectual Disabilities Program (MH/ID) - Lock Haven OfficeLycoming/Clinton Joinder Board
Melanoma International Foundation - Hotline and Webmail Outreach/SupportPeople from around the world contact us for advice. Whether low risk, or serious disease, we guide melanoma patients and their families and offer ongoing support. We help them understand their pathology, what clinical trials are available and even how to get the best palliative care. Both the Skin Cancer Foundation and the American Cancer Society refer people to our hotline and we welcome referrals from all sources. We also provide lodging and flights to clinical trials.Chester*Main Site (Melanoma International Foundation)Melanoma International Foundation
Mental Health Association in Beaver County - WarmlineThe Warmline of Beaver County is a call-in service. Provides peer support to individuals with mental illness, their families, and friends. Anyone calling the Warmline will have the opportunity to discuss problems, access resources, or just have someone to talk to.BeaverMental Health Association in Beaver CountyMental Health Association in Beaver County
Mercer County Behavioral Health Comission - Crisis Intervention ServicesProvide assistance in promoting emotional well-being and resolution of the immediate stressors to stabilize the situation. A crisis worker will ensure the safety of the individual from self harm and provide for the safety of others. MercerMercer County Behavioral Health Commission - Crisis Intervention ServicesMercer County Behavioral Health Comission
National Depression/Suicide HotlinesDepression/Crisis intervention hotline, Veteran peer support line, Spanish speaking suicide hotline, Teen peer support line, Grad student hotline and Post partum depression hotline.1250 24th Street NW, Suite 300, Washington DC (National Depression/Suicide Hotlines)Kristin Brooks Hope Center - National Hopeline Network
Network of Victim Assistance - Bucks County Crisis Response TeamProgram facilitates crisis intervention to crime victims in the aftermath of a traumatic event. Includes counseling, developing intervention plans and crisis intervention.BucksNetwork of Victim Assistance - Bucks; JamisonNetwork of Victim Assistance
Office of Adult and Family Services - Connect Outreach Response LineCrisis number for homeless individuals and families. Call to report if someone is on the street and the Outreach/Crisis Team will come and try to engage communication with them. Call Monday through Friday from 7 A.M. to 7 P.M.DelawareOffice of Adult and Family Services - The Homeless Services Coalition of Delaware County - Delaware; Upper DarbyOffice of Adult and Family Services, Delaware County
Office of Adult and Family Services - Crisis Connections TeamCrisis number for homeless individuals and families. Call to report if someone is on the street and the Outreach/Crisis Team will come and try to engage communication with them. Call Weekends and weekday evenings from 7 P.M. to 7 A.M.DelawareOffice of Adult and Family Services - The Homeless Services Coalition of Delaware County - Delaware; Upper DarbyOffice of Adult and Family Services, Delaware County
Office of Adult and Family Services - Domestic Abuse ProjectFamilies fleeing a domestic abuse situation must first seek assistance through the Domestic Abuse Project. DAP will verify the domestic abuse issue and make a written referral to CAADC if there is no space available in the DAP shelter.DelawareOffice of Adult and Family Services - The Homeless Services Coalition of Delaware County - Delaware; Upper DarbyOffice of Adult and Family Services, Delaware County
Open Door of Indiana, PAProfessional Counseling Services for individuals and families experiencing drug, alcohol, dual diagnosis, gambling and related problems.IndianaOpen Door of Indiana, PAThe Open Door of Indiana
Pittsburgh Mercy Crisis CenterProvides telephone support services, information and referral services, appointment scheduling, walk-in crisis services, and hospital diversion services. Walk-in crisis and diversion services are available 24/7 at the Pittsburgh Mercy South 9th Street location.AlleghenyMercy Behavioral HealthPittsburgh Mercy Health System
Safe Harbor Behavioral Health of UPMC Hamot - SAFELineSAFELine provides a safe, confidential, and easy way for kids and teens in grades K-12 to obtain the support they need to cope with bullying behavior. SAFELine has staff ready 24-hours a day/365 days a year to help kids and teens cope with bullying. Other issues addressed by SAFELine include: • Teen pregnancy • Anxiety • Substance abuse • Other youth-related concerns • Depression 814-456-SAFE (7233)ErieSafe Harbor Behavioral Health of UPMC Hamot - Crisis CenterSafe Harbor Behavioral Health of UPMC Hamot
Safe Haven of Pike County - Crisis HotlineOperates a 24 hours, 356 days a year, domestic violence, sexual assault and victim hotline answered by a trained advocate who can immediately provide assistance.PikeSafe Haven of Pike CountySafe Haven of Pike County
Sullivan County Victim Services - Emergency HotlineAn advocate from Sullivan County Victim Services is available 24-hours a day for anyone affected by domestic violence, sexual assualt or other crimes. Individuals who call the hotline during office hours will be connected with a staff member. On weekends and after business hours, an answering service will receive your call and connect you to our on-call staff member. The hotline number is 570-946-4215.SullivanSullivan County Victim ServicesSullivan County Victim Services
TrueNorth Wellness Services, Emergency Crisis Services (Mobile), York OfficeTelephone -717-637-7633, face-to-face (mobile) counseling for persons experiencing emotional, psychiatric, drug and/or alcohol crisis. Outreach service to community locations and private residences. Outpatient referrals.YorkTrueNorth Wellness Services, York OfficeTrueNorth Wellness Services
TrueNorth Wellness Services, Emergency Crisis Services (Walk-In or Mobile), Fulton County Medical CenterIndividuals in need of emergency mental health and/or drug and alcohol support may present at Fulton County Medical Center, or request a mobile service. Our crisis intervention specialists provide quality mental health and substance abuse services to any individual in need. We determine the root cause of the crisis and offer counseling to promote independence, personal growth, and collaborative decision-making intended to assist the individual’s to return to a pre-crisis state. Crisis intervention specialists can aid in developing safety plans, identifying community supports, information and referral services, emergency mental health assessments, and if medically necessary, acute care inpatient hospitalizations. Our emergency crisis program offers 24/7 assistance.FultonTrueNorth Wellness Services, McConnellsburg - Fulton County Med CenterTrueNorth Wellness Services
TrueNorth Wellness Services, Emergency Crisis Services (Walk-In or Mobile), Hanover Office (Frederick St.)Telephone -717-637-7633, face-to-face (mobile) or walk-in (on site) counseling for persons experiencing emotional, psychiatric, drug and/or alcohol crisis. Outreach service to community locations and private residences. Outpatient referrals. Psychiatric hospitalization or arrangement for detoxification or rehab, as needed. Service sites at: •33 Frederick Street, Hanover •Hanover Hospital •Gettysburg and Memorial Hospitals and any location in the community YorkTrueNorth Wellness Services, Hanover Office- Frederick StreetTrueNorth Wellness Services
Universal Community Behavioral Health Crisis Intervention Services - Bedford Somerset CrisisProvides supportive counseling and crisis resolution through a 24-hour crisis hotline. Works with Bedford-Somerset Developmental & Behavioral Health Services (Bedford-Somerset DBHS) as well as local mental health professionals and hospitals to ensure each individual receives the treatment he or she needs. Crisis Counselors facilitate the mobile crisis response to individuals in the community and local hospitals.SomersetUniversal Community Behavioral Health Crisis InterventionMeadows Universal Community Behavioral Health
Universal Community Behavioral Health Crisis Intervention Services - Cambria County CrisisUCBH contracts with County Mental Health Offices to provide telephone and mobile crisis services. The crisis system partners with local providers, police, schools and university staff, emergency rooms and others to handle emergencies.CambriaUniversal Community Behavioral Health Crisis InterventionMeadows Universal Community Behavioral Health
Universal Community Behavioral Health Crisis Intervention Services - Centre County Can HelpUCBH contracts with County Mental Health Offices to provide telephone and mobile crisis services. The crisis system partners with local providers, police, schools and university staff, emergency rooms and others to handle emergencies.CentreUniversal Community Behavioral Health Crisis InterventionMeadows Universal Community Behavioral Health
Universal Community Behavioral Health Crisis Intervention Services - Clearfield & Jefferson CrisisUCBH contracts with County Mental Health Offices to provide telephone and mobile crisis services. The crisis system partners with local providers, police, schools and university staff, emergency rooms and others to handle emergencies.Universal Community Behavioral Health Crisis InterventionMeadows Universal Community Behavioral Health
UPMC Altoona Telephone Counseling InterventionProvide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Crisis intervention staff are available via the telephone.BlairUPMC Altoona Behavioral Health ServicesUPMC Altoona
WellSpan Philhaven Crisis Intervention, Children and Adults - York HospitalTrained professionals provide support, assessment, and referral for the following: - Aging problems - Depression - Domestic violence - Drug and alcohol problems - Mental health or mental retardation problems - Parent/child conflicts - Sexual assault - Suicidal thoughts or actions In addition, callers can receive up-to-date information on agencies and support groups which are designed to meet various needs. Provides in person crisis and mobile crisis services.YorkWellSpan Behavioral Health York HospitalWellSpan Philhaven Behavioral Healthcare Services
WellSpan Philhaven Crisis Intervention - York - Edgar StreetPTrained professionals provide support, assessment, and referral for the following: - Aging problems - Depression - Domestic violence - Drug and alcohol problems - Mental health or mental retardation problems - Parent/child conflicts - Sexual assault - Suicidal thoughts or actions In addition, callers can receive up-to-date information on agencies and support groups which are designed to meet various needs. Provides in person crisis.YorkWellSpan Philhaven Behavioral Health -York - Edgar StreetWellSpan Philhaven Behavioral Healthcare Services
Women Against Abuse - Philadelphia Domestic Violence HotlineA free 24-hour resource for individuals with questions or concerns about domestic violence, including crisis intervention, safety planning, resources and referrals. Available for victims, family members or third party professionals. 1-866-723-3014. Bilingual Counselors are available.PhiladelphiaWomen Against Abuse, Inc. - Philadelphia; Center CityWomen Against Abuse
Women's Resources of Monroe County, Inc. - 24 Hour HotlineOperates a 24-hour hotline that is answered by trained staff and volunteers. Survivors, family members of survivors or parents of child victims can call any time with questions, to speak to a counselor or to request services.MonroeWomen's Resources of Monroe County, Inc.Women's Resources of Monroe County, Inc.

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