Elder/Dependent Adult Abuse Reporting

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    The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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    Taxonomy Code: PH-6500.0500-180

    Programs that accept reports of elder and dependent adult abuse or neglect. Services include assessment of the initial report and referral to Adult Protective Services for formal follow-up or other community service providers as appropriate.

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    There are 30 matching records.
    Service NameDescriptionLocationProgramAgency
    ACHIEVA - Protective Services for the Elderly - BeaverCaseworkers investigate and interview any person who may have been a victim of abuse, neglect or exploitation. Help is available for people living in the community as well as a licensed facility such as a nursing home or personal care home.BeaverArc of BeaverACHIEVA
    Adult Protective Services - Luzerne Wyoming Counties MHDS ServicesProvides for the protection of abused, neglected, exploited or abandoned adults residents of this Commonwealth between 18 and 59 years of age who have a physical or mental impairment that substantially limits one or more major life activities. Reporting requirements are such that an administrator or employee who has reasonable cause to suspect that a recipient is a victim of abuse, neglect, exploitation or abandonment will immediately make an oral report to the statewide Protections Services Hotline by calling 1-800-490-8505. Please note that this hotline should be for reporting abuse, neglect, exploitation and abandonment only. Questions regarding specific abuse allegations or to file a claim, please contact RA-PWAPSQuestions@pa.gov or call 717-736-7116.LuzerneLuzerne-Wyoming Counties Mental Health and Developmental ServicesLuzerne-Wyoming Counties Mental Health and Developmental Services
    Allegheny County DHS - Older Adult Protective ServicesInvestigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation involving adults age 60 and over. Provides assistance to alleviate the risk of harm. Concerns may be reported anonymously. Abuse reports can be made 24/7 whether the person lives in the community or in a care facility such as a nursing home.AlleghenyArea Agency on AgingAllegheny County Department of Human Services
    Allegheny County DHS - Ombudsman for Aging DepartmentEnsures quality of care in long-term care services. Investigates and resolves complaints concerning long-term care services related to health, safety, welfare, and rights of individuals who live in nursing homes and personal care homes as well as those who utilize adult day services, domiciliary care and community-based care programs. The program also educates the seniors, consumers, and the public about the long term-care services and the rights of the individual consumer. All inquiries are handled confidentially.AlleghenyArea Agency on AgingAllegheny County Department of Human Services
    Area Agency on Aging - Lackawanna County Department of Human ServicesAAA implements various programs for older adults and the caregivers throughout Lackawanna County. The AAA reflects a simple philosophy: to act as advocates for the aging and to serve, protect, enable and empower older adults and persons with disabilities through the provision and continuous improvement of home and community based services. The Waiver Program offers individuals age 60 and older, a choice of community-based services as an alternative to Nursing Home placement. For a list of senior centers, click here .LackawannaLackawanna County Department of Human ServicesLackawanna County Department of Human Services
    Beaver County Office on Aging Older Adult Protective ServicesInvestigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm. Concerns may be reported anonymously. Abuse reports can be made 24/7 whether the person lives in the community or a care facility such as a nursing home, etc. Reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution. All reports are investigated, an evaluation of the victim's needs is determined and a care plan developed. Information concerning the victim's case will be maintained as confidential.BeaverOffice on AgingBeaver County Office on Aging
    Butler County Area Agency on Aging Protective ServicesInvestigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm. Concerns may be reported anonymously. Abuse reports can be made 24/7 whether the person lives in the community or a care facility such as a nursing home, etc. Reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution. All reports are investigated, an evaluation of the victim's needs is determined and a care plan developed. Information concerning the victim's case will be maintained as confidential.ButlerButler County Area Agency on AgingButler County Health and Human Services
    Challenges, Options in Aging - Protective ServicesInvestigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm. Concerns may be reported anonymously. Abuse reports can be made 24/7 whether the person lives in the community or a care facility such as a nursing home, etc. Reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution. All reports are investigated, an evaluation of the victim's needs is determined and a care plan developed. Information concerning the victim's case will be maintained as confidential.LawrenceChallenges - Options in AgingCatholic Charities of the Diocese of Pittsburgh, Inc.
    Chester County Department of Aging Services - Elder Abuse ReportingChester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.ChesterChester County Department of Aging Services - Chester; West ChesterChester County Department of Aging Services
    Chester County Department of Aging Services - Older Adult Protective ServicesChester County Department of Aging Services CCDAS is mandated to receive and investigate reports of suspected abuse, neglect, exploitation and abandonment of incapacitated Chester County residents aged 60 and older and to provide activities, resources and supports to detect, prevent, reduce and eliminate these conditions.ChesterChester County Department of Aging Services - Chester; West ChesterChester County Department of Aging Services
    Cumberland County Aging & Community Services - Protective ServicesInvestigation and resolution of reports of exploitation, abuse, neglect, or abandonment (24-hour on-call service) of an individual 60 years old or older. Examples of situation: - Physical Abuse - Emotional Abuse - Neglect including self-neglect - Sexual abuse or assault - Abandonment - Financial exploitationCumberlandCumberland County Aging & Community ServicesCumberland County Aging & Community Services
    Elder Abuse Hotline - Older Adult Protective ServicesOlder Adult Protective Services provide home and community based protection, advocacy, information and assistance to people aged 60 and over and their families, so they can have choices about how they want to live, with dignity and respect, lead independent and active lives, and be free from abuse and neglect.ChesterElder Abuse Hotline - Chester; West ChesterElder Abuse Hotline
    Elder Abuse - Pike County Area Agency on AgingAbuse reports can be made on behalf of an older adult whether the person lives in their home or in a care facility such as a nursing facility, personal care home, hospital, etc. The reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution.PikePike County Area Agency on AgingPike County Area Agency on Aging
    Northumberland County Area Agency on Aging - Protective ServicesThis service is for older adults who may be abused, neglected, exploited or abandoned. The AAA provides services to consumers in crisis or emergency situations. Reports can be made during normal agency business hours or by calling the 24 hour emergency phone number. Callers may remain anonymous. All information is strictly confidential.NorthumberlandNorthumberland County Area Agency on Aging - Protective ServicesNorthumberland County Area Agency on Aging
    Perry County Area Agency on Aging - Adult Protective ServicesInvestigation of physical, mental or sexual abuse, neglect by self or caregiver; financial exploitation or; abandonment of a person 60 years old or older.PerryPerry County Area Agency on AgingPerry County Office of Aging
    Potter County Human Services - Older Adult Protective ServicesReferrals for those who are at risk of serious injury, death, or financial exploitation. Services offered to reduce or remove risks to the older adult.PotterPotter County Human Services - Main OfficePotter County Human Services
    Protectice Services24 hr. hotline available to any person who may be a victim of abuse, neglect, exploitation or abandonment.MifflinMJAAA ServicesMifflin Juniata Area Agency on Aging
    Protective ServicesAny older Adams County resident who is a victim of abuse, neglect, exploitation, or abandonment may be referred for a Protective Services assessment. ACOFA will use various resources and supports to alleviate a crisis situation or to prevent, reduce, or eliminate whatever abuse, neglect, or exploitation is occurring. Reports of abuse can be made 24/7.AdamsAdams County Office for AgingAdams County Office for Aging
    Protective Services Reports/Elder Abuse InvestigationsInvestigations provided to incapacitated older adults 60+, unable to perform or obtain services that are necessary to maintain physical or mental health, for whom there is no responsible caretaker and who are at imminent danger to person or property. Reports of abuse, neglect, exploitation, and abandonment of care dependent individuals 18+ are accepted 24/7. Agency staff are available to receive reports, investigate and take necessary actions regarding abuse, neglect, exploitation or abandonment. Call 717-263-2153 or 1-800-642-6990, 24-hour on-call service availableFranklinFranklin County Area Agency on AgingFranklin County Human Services
    Protective Services - Wayne County Area Agency on AgingAvailable 24 hours a day, 7 days a week to receive reports concerning older adults in need of protective services. A Service Coordinator will investigate reports received and take immediate steps to reduce any risks to the older adult. For more information, please call our Intake Department at 570-253-4262. Elder Abuse Hotline (24 hrs. a day) Local 1-800-648-9620 Statewide 1-800-490-8505 WayneWayne County Area Agency on AgingWayne County Area Agency on Aging
    Schuylkill Elder Abuse Prevention AllianceThe Schuylkill Elder Abuse Prevention Alliance promotes awareness of elder abuse in the county, provides education and training to groups on how to identify, prevent and report elder abuse; and prosecute perpetrators of crimes against the elderly.SchuylkillSchuylkill Elder Abuse Prevention AllianceSchuylkill Elder Abuse Prevention Alliance
    Senior Protective Services/Pike County Area Agency on AgingThis service assists individuals who are at RISK because of abuse of any kind. Emotional, mental or physical neglect, even financial exploitation. This program requires the agency to address and/or investigate all cases of abuse. Reporting of abuse is mandatory for employees and administrators in care settings and is voluntary and anonymous for the general public, and the law protects all reporters from retaliation and civil or criminal liability.PikePike County Area Agency on AgingPike County Area Agency on Aging
    Southwestern Pennsylvania Area Agency on Aging Protective ServicesInvestigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm. Concerns may be reported anonymously. Abuse reports can be made 24/7 whether the person lives in the community or a care facility such as a nursing home, etc. Reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution. All reports are investigated, an evaluation of the victim's needs is determined and a care plan developed. Information concerning the victim's case will be maintained as confidential.WashingtonPennsylvania Department of AgingPennsylvania Department of Aging
    Southwestern Pennsylvania Area Agency on Aging - Protective ServicesInvestigates reports of abuse, neglect (including self-neglect), abandonment and financial exploitation. Also provides assistance to alleviate the risk of harm. Concerns may be reported anonymously. Abuse reports can be made 24/7 whether the person lives in the community or a care facility such as a nursing home, etc. Reporters may remain anonymous and have legal protection from retaliation, discrimination and civil or criminal prosecution. All reports are investigated, an evaluation of the victim's needs is determined and a care plan developed. Information concerning the victim's case will be maintained as confidential.GreenePennsylvania Department of AgingPennsylvania Department of Aging
    STEP, Inc. - Protective Services Lycoming County Office of AgingInvestigate reports of abuse, neglect, financial exploitation, abandonment, or other situations that put an individual, or their finances, at imminent risk. LycomingSTEP, Inc. - Independent Living PathwaySTEP, Inc.
    The Crisis Shelter of Lawrence County24 hour hotline, temporary emergency shelter for individuals fleeing abuse, transitional housing apartments with residency for up to two years, Protection From Abuse (PFA) screenings and accompaniment, individual and group counseling and workshops for victims of domestic violence and sexual assault, 24-hour medical and legal advocacy and accompaniment. System and individual advocacy, assistance to victims of juvenile offenders, assistance to victims of other serious crimes with emphasis on the elderly. Community education including a speakers bureau for groups, churches, civic organizations and others, prevention education in all nine county schools, training for professionals.LawrenceThe Crisis Shelter of Lawrence CountyThe Crisis Shelter of Lawrence County
    Union-Snyder Agency on Aging - Protective ServicesProtects older adults who are at risk of harm because of any type of abuse by insure that the basic health and safety of all older adults are met in the least restrictive setting possible, and that no older adult should remain at imminent risk to person or property. Responsible for investigating any referral regarding safety concerns for an older person within 72 hours. If the older adult is being abused, the agency offers services to stop the abuse and prevent it from occurring again. If you suspect mistreatment of an older person, report it to the Union-Snyder Agency on Aging, Inc. at (570) 524-2100 or (570) 374-5558.SnyderUnion-Snyder Agency on Aging, Inc.Union-Snyder Agency on Aging, Inc.
    Westmoreland County Area Agency on Aging Protective Services for SeniorsProvides resources and support to prevent, detect, reduce or eliminate self neglect, neglect by a caregiver, physical, sexual or psychological abuse or financial exploitation and abandonment. Calls after normal office hours will be directed to call an emergency number for assistance.WestmorelandWestmoreland County Area Agency on Aging Protective Services ProgramWestmoreland County Area Agency on Aging
    YCAAA, Adult Protective Services, Reporting Abuse of an Older Adult• Statewide Elder Abuse HOTLINE: 1-800-490-8505 • The goal of the Protective Services Department is to insure that the basic health and safety of all older adults are met in the least restrictive setting possible, and that no older adult should remain at imminent risk to person or property. Elder abuse may involve one or more of the following: •Abuse •Neglect •Exploitation •Abandonment Abuse may occur when a caregiver fails to meet the needs of the older person or when older people fail to take care of themselves. Protective Services are provided under one or more of the following conditions: •60 years of age or older; •Incapacitated person; •Unable to obtain or perform services necessary to maintain physical or mental health; •No responsible caretaker •Imminent risk of his/her person or property YorkYork County Area Agency on Aging (YCAAA)York County Human Services Department, York County Government, YCHSD
    YCAAA, Ombudsman Services for Older AdultsA service that receives, investigates and resolves consumer complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies. The individual or family member should first discuss the concern with the administrator of the facility or service in question. If there is no satisfactory resolution, ombudsman services will work towards a resolution or refer to higher regulatory authorities. • Statewide Elder Abuse HOTLINE: 1-800-490-8505 • YorkYork County Area Agency on Aging (YCAAA)York County Human Services Department, York County Government, YCHSD

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