General Health Insurance Information/Counseling

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    The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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    Taxonomy Code: LH-3500.2500

    Programs that help people in need of health insurance evaluate the full range of alternatives available to them and select the coverage that best meets their needs.

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    There are 36 matching records.
    Service NameDescriptionLocationProgramAgency
    APPRISEAssistance with understanding Medicare and Medicaid eligibility and benefits, comparison and selection of Medicare supplemental Insurance Plans, Medicare managed Care Programs, Medicare prescription (Part D), long-term care insurance policies & other health insurance and public benefit programs. Claim filing and other related paperwork assistance, advocacy, and referral to other appropriate federal & state agencies are also available. DauphinNorthern Dauphin Human Services Center Agency on AgingDauphin County Area Agency on Aging
    APPRISE-BSST Area Agency On AgingThe APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.SullivanAAA - Laporte OfficeB/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On AgingThe APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.SusquehannaAAA - Montrose OfficeB/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On AgingThe APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.BradfordAAA - Towanda OfficeB/S/S/T Area Agency On Aging
    APPRISE-BSST Area Agency On AgingThe APPRISE program is Pennsylvania's State Health Insurance Assistance Program for all Medicare beneficiaries. APPRISE helps a beneficiary understand and enroll in their Medicare and other health insurance benefits, explain and enroll in the Medicare prescription benefit, files appeals, assists with billing/claim issues, and apply for eligibility assistance program that may help lower Medicare costs.TiogaAAA - Wellsboro OfficeB/S/S/T Area Agency On Aging
    Benefits Data Trust - PACE Application CenterProvides assistance over the phone for older and disabled Pennsylvanians to complete applications for PACE/PACENET.PhiladelphiaBenefits Data Trust - Benefits AssistanceBenefits Data Trust
    Bucks County Area Agency on Aging -APPRISE- Insurance CounselingFree health insurance counseling program to help Pennsylvanians age 60+ select insurance programs and medicare HMO's that will best meet their needs. Can help file appeals when services have been denied. BucksBucks County Area Agency on Aging - Bucks; DoylestownBucks County Area Agency on Aging
    ChesPenn Health ServicesServices provided at this facility include the following: Comprehensive family health care serving adults and pediatrics, Comprehensive family dental care, Prenatal Services (Coatesville and Upper Darby only), Social Services, In-house laboratory, Homeless Health Care, HIV/AIDS care, Family Planning Services, In-house pharmacy, Community Health Education, and Culturally and linguistically appropriate health care Interpreter Services, available by request. This facility is a non-profit, Federally Qualified Health Centers (FQHC) that provides comprehensive primary and preventive health care and social services to medically underserved families and individuals on a sliding fee scaleDelawareCenter for Family Health @ Community HospitalChesPenn Health Services
    CHI St. Joseph Children's Health - Access to CareWorks one-on-one with Lancaster families to help identify, understand, enroll and utilize health benefits and services to assure that every child has the opportunity to grow-up healthy and happy. Available to any family regardless of income or current insurance status. Families work with Children’s Health Advocates to successfully navigate both children’s health benefits and services. Services provided at a mutually agreeable location. LancasterCHI St. Joseph Children's HealthCHI St. Joseph Children's Health
    Dauphin County Area Agency on Aging - APPRISEIn addition to one-on-one counseling, the APPRISE Program holds seminars open to the public on topics such as Medicare Basics, programs to help save money and Medicare Prescription Coverage. APPRISE counselors are specially trained volunteers. They can answer your questions about Medicare, Medicaid, Medigap, (Supplement Insurance) Medicare Advantage plans, long term care insurance and prescription drug benefit. APPRISE counselors have direct access to state and federal Medicare resources. They can: - Help you understand your Medicare benefits by explaining which services are covered under Parts A and B and your Medicare Summary Notice. - Help you make informed choices about Medicare coverage options, including Medicare Advantage plans and Medigap policies. - Help you understand the Medicare appeals process and assist with appeals paperwork. - Help you select a Medigap insurance policy. - Explain financial assistance programs that may be available to assist in paying for your Medicare premiums, deductibles and coinsurance, as well as your prescription drug needs. - Make presentations on Medicare to your organization.DauphinDauphin County Area Agency on AgingDauphin County Area Agency on Aging
    Diakon Community Services for SeniorsOffers services and programs to seniors, ages 50 and above. Includes: - APPRISE: Trained staff and volunteers assist individuals in navigating the Medicare system and help them to understand all available options. - Meals on Wheels: Provides nutritious hot and cold meals to homebound individuals. - Health & Wellness: Offers health promotion and disease prevention, fitness classes, walking clubs, and wellness screenings. - Living & Learning after 50: Courses, classes, events, trips and workshops for active older adults, including a Senior Expo. - Volunteer Opportunities - Senior Community Centers - Offer a variety of programs and services as well as lunch-time meals. SchuylkillDiakon Community Services for SeniorsDiakon Lutheran Social Ministries
    Evangelical Community Hospital - Central Susquehanna Healthcare Providers, Inc.UnionEvangelical Community Hospital - Central Susquehanna Healthcare Providers, Inc.Evangelical Community Hospital
    Evangelical Community Hospital - Finance, Financial Aid - General Insurance Info/CounselingUnionEvangelical Community Hospital - Finance, Financial AidEvangelical Community Hospital
    Find Insurance Options - Healthcare.govSee which public, private and community programs meet your needs. United States Department of Health and Human ServicesUnited States Department of Health and Human Services
    Greater Harleysville and North Penn Senior Services - Support Services and Consumer Resources - Encore ExperiencesSupport Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply. Services available include: - Financial and Legal Advice - Benefit Screenings and Application Assistance - Assistance with Taxes and Rebates - Medicare and Healthcare Options; APPRISE Counselor - Assistance with LIHEAP (Low Income Home Energy Assistance Program). - Access to Other Agencies and Government ServicesMontgomeryGreater Harleysville and North Penn Senior Services - Encore Experiences at HarleysvilleGreater Harleysville and North Penn Senior Services (GHNPSS)
    Greater Harleysville and North Penn Senior Services - Support Services and Consumer Resources - PEAK CenterSupport Services and Consumer Resources offers assistance on a variety of legal, financial and health services. Age eligibility may apply. Services available include: - Financial and Legal Advice - Benefit Screenings and Application Assistance - Assistance with Taxes and Rebates - Medicare and Healthcare Options; APPRISE Counselor - Assistance with LIHEAP (Low Income Home Energy Assistance Program). - Access to Other Agencies and Government ServicesMontgomeryGreater Harleysville and North Penn Senior Services - The PEAK Center in LansdaleGreater Harleysville and North Penn Senior Services (GHNPSS)
    Keystone Community Outreach Enrollment NavigatorsKeystone outreach enrollment can assist with enrollment for medical assistance, CHIP and the Health Insurance Marketplace.FranklinKeystone Community OutreachKeystone Health
    Lancaster County Office of Aging - APPRISEA volunteer-staffed program to assist Medicare beneficiaries in the following areas: - Clarifying current health insurance coverage - Determining if current health insurance coverage is adequate - Assistance in finding supplemental insurance - Assisting with applications and providing information on PACE Plus, a program designed to aid income eligible seniors with the cost of prescription drugs - Assistance with Medicare prescription drug coverage LOCATIONS AND TIMES - Lancaster County Office of Aging 150 North Queen Street, Suite 415 Lancaster, PA 17603 717-299-7979 Monday-Friday, 9 am-1 pm LancasterLancaster County Office of AgingLancaster County Office of Aging
    Lebanon County Area Agency on Aging - AppriseProvides insurance information through group meetings, counseling appointments, or resource information on Medicare, supplemental insurance, part D plans, Medicare Savings, low income subsidies and partial income subsidies for drugs(PACE). Volunteer opportunities: counselor training.LebanonLebanon County Area Agency on AgingLebanon County Area Agency on Aging
    Maternal and Child Health Consortium - Information and Referral ProgramMakes referrals for parents living in Coatesville to access services including: - Health insurance and CHIP; - Transportation information; - Housing information; - Domestic violence information; - Utility and rental assistanceChesterInformation and Referral - CoatesvilleMaternal and Child Health Consortium
    Medicare Counseling - BirdsboroTrained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)BerksBerks Encore - BirdsboroBerks Encore
    Medicare Counseling - FleetwoodTrained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)BerksBerks Encore - FleetwoodBerks Encore
    Medicare Counseling - MifflinTrained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)BerksBerks Encore - MifflinBerks Encore
    Medicare Counseling - ReadingTrained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)BerksBerks Encore - ReadingBerks Encore
    Medicare Counseling - StrausstownTrained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)BerksBerks Encore - StrausstownBerks Encore
    Medicare Counseling - WernersvilleTrained staff and volunteers are available for assistance with insurance-related needs. Issues handled through this program include: health insurance counseling, Medicare, HMOs, supplemental insurance, medical assistance, long-term care insurance, PACE (prescription assistance)BerksBerks Encore - WernersvilleBerks Encore
    Pennsylvania Insurance Department - Health Insurance Options InformationOffers health insurance information for individuals, families, older Pennsylvanians, the unemployed, those with pre-existing conditions, and small businesses. Information includes:
    • The Basics - how to get coverage, types of coverage, and choosing coverage
    • Understanding your needs
    • How to file complaints
    DauphinPennsylvania Insurance DepartmentPennsylvania Insurance Department
    Philadelphia Chinatown Development Corporation - Family Support Services - Philadelphia; ChinatownSocial service enrollment and renewal, including but not limited to: Marketplace health insurance, Medicare, Medicaid, LIHEAP, PA-1000, PECO CAP, phone assistance programs, senior citizen water bill discount, SNAP and VITAPhiladelphiaPhiladelphia Chinatown Development Corporation - Philadelphia; ChinatownPhiladelphia Chinatown Development Corporation
    Public & Commerical Behavioral Health ProgramCBHNP Member services staff is on site 24 hour a day, 7 days a week to answer phone calls live. They are trained extensively to: * Take calls to assist Members, families, and providers in all areas of behavioral health * Gather initial assessment information * Perform basic risk assessments DauphinCommunity Behavioral Healthcare Network of PennsylvaniaCommunity Behavioral HealthCare Network of Pennsylvania CBHNP
    Resources for Human DevelopmentProvides free health insurance navigator services in Pennsylvania. Provides in-person assistance on applying for insurance through the federal Marketplace(Affordable Care Act or "Obamacare" insurance), Medical Assistance, or the Children’s Health Insurance Program.PhiladelphiaResources for Human Development - Philadelphia; East FallsResources for Human Development
    STEP, Inc. - APPRISE Lycoming County Office of AgingHelps all Medicare beneficiaries through trained volunteer counselors and staff who provide free, confidential, objective, easy-to-understand information about Medicare, Medicare Supplemental Insurance, Medicaid, PACE (Pharmaceutical Assistance Contract for the Elderly), and Long-Term Care Insurance. Counselors explain benefits, assist in evaluating different insurance plans (including Medicare Advantage Plans, Part D plans, and more), assist in Medicare enrollment and application for financial assistance for Part B and D plans, assist with the lottery funded PACE applications and questions, and assist with the Medicare appeal process.LycomingSTEP, Inc. - Independent Living PathwaySTEP, Inc.
    United Healthcare CommunityPrograms offered include HealthChoices managed care plan for Medicaid recipients, CHIP for uninsured children/teens up to age 19, Medicare Advantage for beneficiaries with Medicare Part A & B and a Special Needs Medicare Advantage Plan for people who have both Medicare and Medicaid.AlleghenyUnited Health Care Community PlanUnited Health Care Community Plan
    United States Department of Veterans Affairs - Services for Family Caregivers of Post 9/11 VeteransFamily Caregivers provide crucial support in caring for Veterans. VA recognizes that Family Caregivers in a home environment can enhance the health and well-being of Veterans under VA care. Additional VA services are now available to seriously injured post-9/11 Veterans and their Family Caregivers. Services Available to Family Caregivers through this Program include:
    • Monthly stipend,
    • Travel expenses (including lodging and per diem while accompanying Veterans undergoing care),
    • Access to health care insurance (if the Caregiver is not already entitled to care or services under a health care plan),
    • Mental health services and counseling,
    • Comprehensive VA Caregiver training provided by Easter Seals,
    • Respite care (not less than 30 days per year).
    United States Department of Veterans AffairsUnited States Department of Veterans Affairs
    UPMC Altoona Health Insurance Information/CounselingOffer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.BlairUPMC Altoona Resource CoordinationUPMC Altoona
    Visiting Nurse Association (VNA) - Primary Health Care for ChildrenPrimary Pediatric Health Care: VNA’s Children’s Health Center in Abington provides primary health care to uninsured and underinsured children. The Center is a NCQA Certified "medical home" for children who otherwise would not seek health care except on an emergency basis or would find it difficult to receive care.MontgomeryVisiting Nurse Association (VNA) Community Services, Inc. - Montgomery; AbingtonVisiting Nurse Association (VNA) Community Services
    Westmoreland County Domestic Relations - Medical Support for ChildrenAides in obtaining medical support for children with an absent parentWestmorelandMedical Support for ChildrenWestmoreland County Domestic Relations

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