Hospital Complaints

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    The structure of the services index and definitions of the terms contained herein were originally published in A Taxonomy of Human Services: A Conceptual Framework with Standardized Terminology and Definitions for the Field by the Information and Referral Federation of Los Angeles County, Inc., 3035 Tyler Ave., El Monte, CA 91731; Copyright (c) 1983, 1987, 1991. No part of this listing of human services terms and definitions may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electrical, mechanical, photocopying, recording or otherwise without the prior written permission of the Information and Referral Federation of Los Angeles County, Inc.

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    Taxonomy Code: DD-1500.4280-380

    Programs that accept and, where possible, attempt to resolve regarding the licensing; incompetence of staff; cleanliness and safety of facilities; treatment of patients; quality of care; excessive fees; charges for services not rendered; unethical, improper or unprofessional conduct of personnel; or other inappropriate business practices of hospitals.

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    Service NameDescriptionLocationProgramAgency
    Division of Drug & Alcohol Program LicensurePersons, partnerships, corporations, and other legal entities that provide drug and alcohol services are required to be licensed as a drug and alcohol facility. For standards for licensure, complaints/questions concerning a faciliyt/regulation, please contact the Division of Drug and Alcohol Program Licensure at (717) 783-8675. DauphinPennsylvania Department of HealthPennsylvania Department of Health
    Hospital, Amb. Surg. Facility or Port. X-Ray ComplaintsFor complaints regarding a hospital, ambulatory surgical facility or a portable x-ray unit, this hotline number may be called.DauphinHelplinesPennsylvania Department of Human Services

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