Utility Bill Payment Plan Negotiation Assistance

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Taxonomy Code: BV-8900.9120

Programs that help people negotiate manageable utility bill payment plans in situations where there are some resources available for this purpose.

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There are 29 matching records.
Service NameDescriptionLocationProgramAgency
CACLV - PPL OnTrackEnergy Assistance through the PPL OnTrack program allows reduced monthly payments and debt forgiveness for past due bills for PPL customers who qualify.NorthamptonCACLV - WeatherizationCommunity Action Committee of the Lehigh Valley
CAP - Outreach ColumbiaProvides utility assistance, service planning and case management to low-income individuals and families.LancasterCAP - Outreach ColumbiaCommunity Action Partnership of Lancaster County
CAP - Outreach EphrataProvides utility assistance, service planning and case management to low-income individuals and families.LancasterCAP - Outreach EphrataCommunity Action Partnership of Lancaster County
CAP - Outreach LancasterProvides utility assistance, service planning and case management to low-income individuals and families.LancasterCommunity Action Partnership - Outreach ServicesCommunity Action Partnership of Lancaster County
CAP - Outreach SolancoProvides utility assistance, service planning and case management to low-income individuals and families.LancasterCommunity Action Partnership - SolancoCommunity Action Partnership of Lancaster County
Casa Guadalupe Center - Utility AssistanceAdministers the Operation Help program which offer year round heating bill payment assistance (oil, electric and gas utilities) and security deposit waivers to PPL customers who qualify (low income and extreme hardship). LehighCasa Guadalupe CenterCasa Guadalupe Center
Community Action Partnership of Mercer County - Customer Assistance ProgramAlternative payment program for low-income, payment-troubled residential customers.MercerCommunity Action Partnership of Mercer County - UtilitiesCommunity Action Partnership of Mercer County
Community Progress Council, HanoverPromoting self-sufficiency by helping clients understand and navigate available services in the community. One on one guidance to help clients become self-sufficient by providing assistance with job searching, job applications, resume building, financial literacy/budgeting, and navigating social service programs with referrals. Able to process Dollar Energy Grant Fund applications, Columbia Gas CAP applications, and Adams Electric Project Helping Hands applications for utility assistance. OTHER SERVICES:
  • Office of Vocational Rehabilitation (OVR) on Tuesday and Thursday
  • Community Progress Council's WIC on Monday, Wednesday and Friday
  • Offers Home Buyers Workshops as well as credit/debt counseling hosted by Community Progress Counsel Housing Program
  • YorkCommunity Progress Council, HanoverCommunity Progress Council, Inc.
    Community Progress Council, Red Land Community Action Program•Promoting self-sufficiency by helping clients understand and navigate available services in the community. One on one guidance to help clients become self-sufficient by providing assistance with job searching, job applications, resume building, financial literacy/budgeting, and navigating social service programs with referrals. Able to process Dollar Energy Grant Fund applications, Columbia Gas CAP applications, and Adams Electric Project Helping Hands applications for utility assistance. OTHER SERVICES: •Office of Vocational Rehabilitation (OVR) on Tuesday and Thursday •Community Progress Council’s WIC on Monday, Wednesday and Friday •Offers Home Buyers Workshops as well as credit/debt counseling hosted by Community Progress Counsel Housing Program Please, note: as of Sept 1st, 2019, New Hope Ministries will be offering food pantry services via their mobile food pantry at the Red Land location. YorkRed Land Community Action ProgramCommunity Progress Council, Inc.
    Diversified Community Services - Energy CounselingDixon House guide residents in the Point Breeze neighborhood of South Philadelphia to access all available public and private grants to prevent utility shut-offs. They help negotiate payment plans with the utility companies and offers helpful weatherization tips and techniques to drive down home energy costs.PhiladelphiaDixon HouseDiversified Community Services
    Easton Area Neighborhood Centers - Utility AssistanceHelps UGI customers lower their utility bills. Must meet eligibility guidelines. NorthamptonEaston Area Neighborhood CentersEaston Area Neighborhood Centers
    Energy Assistance - Union-Snyder Community Action AgencyProvides assistance to households that need help paying a utility bill or are in need of fuel assistance in an emergency situation in order to prevent utility shut off. In addition, coordinates PPL's and UGI Penn Natural Gas Customer Assistance Programs. PPL Programs include: OnTrack Payment Program, E-PowerWise Program, Operation Help (OpHelp), WRAP (Winter Relief Assistance Program), and Security Deposit Waiver Program. UGI programs include: Customer Assistance Program (CAP), Operation Share (OpShare), and LIURP (Low Income Usage Reduction Program). These programs are elibility based with varying income and household qualifications. Services are available to residents of both Union and Snyder Counties.SnyderUnion-Snyder Community Action Agency - Community ServicesUnion-Snyder Community Action Agency
    Families First - Utility AssistanceAdministers the Customer Assistance Program (CAP) for lower income Met Ed electric households. Program provides bill subsidy, debt forgiveness and free weatherization services, sponsored by Met Ed and First Energy. Must meet income guidelines. NorthamptonFamilies FirstFamilies First
    Salvation Army Allentown - Utility AssistanceAdministers UGI's CAP and Operation Share programs. Applicants must meet income guidelines and are not eligible if they are already disconnected. LehighSalvation Army AllentownSalvation Army - Lehigh Valley Area Services
    Salvation Army Bethlehem - Utility AssistanceAdministers Operation Share program for UGI gas customers only. Eligibility includes income guidelines and not yet disconnected. Year round program. NorthamptonSalvation Army BethlehemSalvation Army - Lehigh Valley Area Services
    Salvation Army Easton Corps - Utility Service Payment AssistanceAdministers Operation Share program for UGI gas customers only. Eligibility includes income guidelines and not yet disconnected. Year round program. NorthamptonSalvation Army Easton Corps Community CenterSalvation Army - Lehigh Valley Area Services
    Salvation Army Pen Argyl - Utility Assistance ProgramsUGI/heating fuel payment assistance is available in winter. Must meet eligibility criteria and should call before shut-off date. NorthamptonSalvation Army Pen ArgylSalvation Army - Lehigh Valley Area Services
    Salvation Army Reading - Utility AssistanceWorks with utility companies to ensure that their customers have options when it comes to making their utility payments during times of crisis. - LIHEAP: Federally funded program that provides cash grants for heating and cooling from November until March for individuals who are at/below 160% of FPIG. - Dollar Energy: Provides grants up to $500 for individuals at/below 200% of FPIG to maintain a utility service when facing a pending shut-off notice. - CAP (UGI): Provides lower monthly payments and forgiveness of back balances for individuals at/below 150% of FPIG. - Operation Share (UGI): Provides a one-time grant for families that fall at/below 250% of FPIG and are typically over income for the CAP program. - Safelink: Provides a free cellular phone and 250 monthly minutes for calling/texting to individuals at/below 150% of FPIG. - UTAP and LIFELINE: Provides individuals the opportunity to obtain or retain telephone services and assist in paying basic back phone bills. - EFSP: Federal funding providing emergency heating assistance to individuals with the cost of one month's usage of fuel oil or propane.BerksSalvation Army - ReadingSalvation Army - Reading
    Schuylkill Community Action - Utility AssistanceDesigned to assist low-income individuals pay for needed utility services, pending the availability of program funding. Administers the following programs: Ontrack: program is designed to lower a customer's monthly payment while PPL forgives a portion of the back debt upon compliance with the program. Proof of income required. Must not exceed 150% of the poverty guidelines. Operation Help: For individuals with special hardships in paying their energy bills. Funds are provided by PPL which requires the family be a PPL customer and have an income under the 200% of the poverty guideline. Program requires the family is in an emergency situation and nearly out of heating fuel. Family is asked to provide a co-pay of a $100.00 money order and Schuylkill Community Action will cover the difference charged by the fuel company for a minimum delivery. Electric deposit waiver program: For those under 200% of the poverty guidelines. UGI CAP and Operation Share: Help with past due gas utility bills. Income must not exceed 150% of the poverty guidelines. Must have income and be an active UGI customer. SchuylkillSchuylkill Community Action ProgramSchuylkill Community Action Program
    UGI GAS Customer Assistance Program (CAP) - SLHDAThe CAP (Customer Assistance Program) offers personalized monthly payment amounts based on gross income, household size, and energy usage at the property. CAP Program arranges a reduced payment plan for UGI-Penn Natural Gas customers who are eligible and have an active UGI-PNG account. Customers must have a verifiable source of income on which the CAP payment is based. Part of the customer agreement with UGI-PNG is that the customer apply for LIHEAP (Low Income Home Energy Assistance Program). SLHDA, Inc. is able to assist UGI-PNG customers with the completion of their LIHEAP application and forward the application to the Pennsylvania Department of Public Welfare for processing.LackawannaWeatherization - SLHDAScranton Lackawanna Human Development Agency
    Utility Assistance - MiltonPPL E-PowerWise Program: Programming offers community members a chance to save up to $400.00 a year on their electricity bills. Provides income-eligible households a free conservation kit, valued at around $80.00. Eligible individuals also attend a conservation workshop to “reduce energy use and save money”. UGI CAP (Customer Assistance Program): Individuals who are struggling to pay their natural gas charges may be referred to enroll in an affordable payment plan. UGI Operation Share: Assist with the submission of an application to receive a one-time payment toward UGI Central Penn Natural Gas service. Dollar Energy Fund: Assist with the submission of an application CSO, Inc. can help you submit an application to receive a one-time payment toward specific utility bills. This program begins October 1st of each year. Aqua Pennsylvania’s Helping Hand Program: Aqua Pennsylvania customers who are struggling to pay their water charges may be referred to enroll in a payment plan. NorthumberlandCentral Susquehanna Opportunities, Inc. - MiltonCentral Susquehanna Opportunities, Inc.
    Utility Assistance - ShamokinPPL E-PowerWise Program: Programming offers community members a chance to save up to $400.00 a year on their electricity bills. Provides income-eligible households a free conservation kit, valued at around $80.00. Eligible individuals also attend a conservation workshop to “reduce energy use and save money”. UGI CAP (Customer Assistance Program): Individuals who are struggling to pay their natural gas charges may be referred to enroll in an affordable payment plan. UGI Operation Share: Assist with the submission of an application to receive a one-time payment toward UGI Central Penn Natural Gas service. Dollar Energy Fund: Assist with the submission of an application CSO, Inc. can help you submit an application to receive a one-time payment toward specific utility bills. This program begins October 1st of each year. Aqua Pennsylvania’s Helping Hand Program: Aqua Pennsylvania customers who are struggling to pay their water charges may be referred to enroll in a payment plan. NorthumberlandCentral Susquehanna Opportunities, Inc. - ShamokinCentral Susquehanna Opportunities, Inc.
    Utility Assistance - SunburyPPL E-PowerWise Program: Programming offers community members a chance to save up to $400.00 a year on their electricity bills. Provides income-eligible households a free conservation kit, valued at around $80.00. Eligible individuals also attend a conservation workshop to “reduce energy use and save money”. UGI CAP (Customer Assistance Program): Individuals who are struggling to pay their natural gas charges may be referred to enroll in an affordable payment plan. UGI Operation Share: Assist with the submission of an application to receive a one-time payment toward UGI Central Penn Natural Gas service. Dollar Energy Fund: Assist with the submission of an application CSO, Inc. can help you submit an application to receive a one-time payment toward specific utility bills. This program begins October 1st of each year. Aqua Pennsylvania’s Helping Hand Program: Aqua Pennsylvania customers who are struggling to pay their water charges may be referred to enroll in a payment plan. NorthumberlandCentral Susquehanna Opportunities, Inc. - SunburyCentral Susquehanna Opportunities, Inc.
    Utility Mediation Program - Mehoopeny - TREHABUtility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for assistance include: Penelec Customer Assistance Program - available to households at 150% of federal poverty level and allows for a lower monthly bill based on this income. PPL ON Track Payment Program - Offers a lower fixed monthly payment for electric bills. Income guidelines apply. PPL will forgive the difference between actual bill and lower fixed OnTrack amount, up to the maximum credit amount of $4,027 for electric heat, or $1,310 for another heat source like natural gas or oil. PPL will also forgive a portion of payment debt over 18 months. As long as OnTrack payments are made on-time each month, at the end of 18 months the overdue balance will be $0. Do not need an overdue bill to qualify.WyomingTREHAB - MehoopenyTREHAB
    Utility Mediation Program - Montrose - TREHABUtility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for assistance include: Penelec Customer Assistance Program - available to households at 150% of federal poverty level and allows for a lower monthly bill based on this income. Dollar Energy Penelec Electric - available to households at 200% of federal poverty level and allows for the award of a grant of up to $400 to be applied towards a past due electric bill; applications from October 1st to February 28th may only be made if an individual has a shut off notice; starting on March 1st anyone who meets income eligiblity may apply with the stipulation that $150 has been paid towards their electric bill over the past 90 days. PPL ON Track Payment Program - Offers a lower fixed monthly payment for electric bills. Income guidelines apply. PPL will forgive the difference between actual bill and lower fixed OnTrack amount, up to the maximum credit amount of $4,027 for electric heat, or $1,310 for another heat source like natural gas or oil. PPL will also forgive a portion of payment debt over 18 months. As long as OnTrack payments are made on-time each month, at the end of 18 months the overdue balance will be $0. Do not need an overdue bill to qualify.SusquehannaTREHAB - MontroseTREHAB
    Utility Program Assistance - Dushore - TREHABUtility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for assistance include: Penelec Customer Assistance Program - available to households at 150% of federal poverty level and allows for a lower monthly bill based on this income. Dollar Energy Penelec Electric - available to households at 200% of federal poverty level and allows for the award of a grant of up to $400 to be applied towards a past due electric bill; applications from October 1st to February 28th may only be made if an individual has a shut off notice; starting on March 1st anyone who meets income eligiblity may apply with the stipulation that $150 has been paid towards their electric bill over the past 90 days. SullivanTREHAB - DushoreTREHAB
    Utility Program Assistance - Honesdale - TREHABUtility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for assistance include: Penelec Customer Assistance Program - available to households at 150% of federal poverty level and allows for a lower monthly bill based on this income. PPL ON Track Payment Program - Offers a lower fixed monthly payment for electric bills. Income guidelines apply. PPL will forgive the difference between actual bill and lower fixed OnTrack amount, up to the maximum credit amount of $4,027 for electric heat, or $1,310 for another heat source like natural gas or oil. PPL will also forgive a portion of payment debt over 18 months. As long as OnTrack payments are made on-time each month, at the end of 18 months the overdue balance will be $0. Do not need an overdue bill to qualify.WayneTREHAB - HonesdaleTREHAB
    Utility Program Assistance - Wellsboro - TREHABUtility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for assistance include: Penelec Customer Assistance Program - available to households at 150% of federal poverty level and allows for a lower monthly bill based on this income. Dollar Energy Penelec Electric - available to households at 200% of federal poverty level and allows for the award of a grant of up to $400 to be applied towards a past due electric bill; applications from October 1st to February 28th may only be made if an individual has a shut off notice; starting on March 1st anyone who meets income eligiblity may apply with the stipulation that $150 has been paid towards their electric bill over the past 90 days. UGI Operation Share - Company based cash grants awarded to households who need assistance with winter heating bills.TiogaTREHAB - WellsboroTREHAB
    Utility Programs Assistance and Mediation - Towanda - TREHABUtility assistance and/or mediation services available for eligible clients experiencing difficulty with utility payments. Intensive follow-up and referral services are provided. Available programs for assistance include: Penelec Customer Assistance Program - available to households at 150% of federal poverty level and allows for a lower monthly bill based on this income. Dollar Energy Penelec Electric - available to households at 200% of federal poverty level and allows for the award of a grant of up to $400 to be applied towards a past due electric bill; applications from October 1st to February 28th may only be made if an individual has a shut off notice; starting on March 1st anyone who meets income eligiblity may apply with the stipulation that $150 has been paid towards their electric bill over the past 90 days. Dollar Energy - Accepts applications for grants from Hardship Program on a first come, first serve basis during the set program dates and while funding is available. Must meet all guidelines to be eligible to receive a grant. UGI Operation Share - Company based cash grants awarded to households who need assistance with winter heating bills. BradfordTREHAB - TowandaTREHAB

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