Red Rose Transit Authority, Public Transportation

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Data Provided By
United Way of Lancaster County
General Information
Description of ServiceRed Rose Access provides door-to-door shared ride service for persons with disabilities, senior citizens, and others throughout Lancaster County including:
- Contracts with numerous social service agencies to provide transportation for their clients
- Transportation for senior citizens (65 years and older) who are unable to use, based on a doctor's determination, the bus system or who lack bus service near their residence for trips to the doctor, grocery store. Other trips to places like the theater, restaurant, bingo parlor, or to visit a friend require that the senior citizen pays 15% of the fare
- Also provides transportation to medical appointments for Medical Assistance recipients based on the following guidelines:
- The appointment is medically necessary and MA reimbursable
- The client is using the most cost effective means of transportation (bus, mileage reimbursement or taxi)
- ADA Services provides transportation for disabled persons who are unable to use RRTA buses. Service is available in Lancaster City and County. There is an application procedure to determine eligibility. Applications are available at the RRTA office and several other social service agencies such as CAP, EARS, Deaf & Hard-of-Hearing Services, MH/MR, Blind Association, Lancaster Guidance Center, I.U. 13, Occupational Development Center, United Cerebral Palsy
- Will provide door-to-door assistance (helping the persons from their front door to the van) for anyone who requests assistance. All requests for service must be made at least one day in advance
- Persons with disabilities service for residents in rural
parts of Lancaster County. Requires certification
that mental or physical disability substantially limits one or more major life activities. Cost is 15% of the full fare depending on service requested
- Provides taxi service for qualifying employees who use bus to get to work but for whom no bus service is available where client needs to travel
Geographical AreaLancaster
Intake ProcedureTelephone, walk-in
Helpful TipsClick here for eligibility and scheduling
Client Information
Languages SpokenSpanish
EligibilityVaries with each special program; Persons not eligible for special programs may receive services if they pay the full fare
Fees or Charges
Types of FeesVary with program
Hours of Operation Monday through Friday, 7:30am to 5:30pm; Saturday & Sundays 8:00am to 4:00pm
Contact Information
Contact's Name Sandy Piper
Contact's Position Customer Service Manager
Contact's Phone 717-291-1243
Contact's Email
Physical Site Address 1 45 Erick Road
Physical Site City, State, Zip Lancaster, PA 17601
Main Phone 717-291-1243
TDD Phone 717-358-1935
Other Phone 800-892-1122
Fax 717-397-4761
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Red Rose Transit Authority (RRTA)
Affiliated Program: Red Rose Transit Authority, Public Transportation
This Service: ACCESS
Taxonomy Postings
Posted to Categories: Disability Related Transportation (BT-4500.6500-170)
Senior Ride Programs (BT-4500.6500-800)