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Data Provided By
United Way of Lancaster County
Description of Service
Handles complaints when people feel they have been discriminated against because of their race, color, religion,ancestry, sex, age, national origin, familial status or disability in the area of housing. Examples of cases include:
1. Refusal to rent to a prospective tenant because of race, color, etc.
2. Charging additional rent due to race, color, etc.
3. Requiring a rental agreement or lease which provides that the tenant shall remain childless or may not maintain a household with a person of a certain age
4. Failing to allow a service/support animal for a person with a disability in an apartment or house with a no pet policy.
5. Not allowing a tenant with a disability that receives social security disability payments the reasonable accommodation of paying rent at a date later than the first of each month when a tenant receives their check after the first.
Produces a series of housing rights and responsibilities materials as well as offers private consultations for individuals seeking to understand their specific housing situation.
The center also provides educational information on an individual basis and through agency seminars. Also presents "Fair Housing 101", a free, one hour training course that provides discussion and information on fair housing laws and their application.
Identification card, correspondence
Do not advocate for tenants or landlords on eviction issues. Believe people have a right to decent/quality housing, but have no authority or funds to help landlords/tenants get property repairs.
For discrimination services: The complaint must fall in one of the protected classes (race, religion, sex, age, etc.)
Fees or Charges
Types of Fees
Call for information
Hours of Operation
Office: Monday, 8:30am to 8:30pm; Tuesday through Friday, 8:30am to 5:00pm; Walk-in: Monday, 10:00am to 3:00pm; Thursday, 1:00pm to 5:00pm