Regional Office & Insurance Center

Regional Office & Insurance Center


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Data Provided By
United Way of Lancaster County
General Information
Description of ServiceOffers an array of programs for veterans and family members. VA Regional Offices process claims for VA benefits and administers those benefits, which include: disability compensation, pension, home loan guaranty, life insurance, education, vocational training for disabled veterans, burial allowance, and survivor's compensation, pension, education and referrals to other service providers. Counselors can answer questions about benefits eligibility and application procedures and make referrals, when necessary, to other VA facilities, such as medical centers and national cemeteries.
LocationPhiladelphia
Geographical Area40 Counties of Central and Eastern Pennsylvania - Regional Office; 7 Counties of Southern New Jersey; Entire Country-Insurance Center; Adams, Allegheny, Armstrong, Beaver, Bedford, Berks, Blair, Bradford, Bucks, Butler, Cambria, Cameron, Carbon, Centre, Chester, Clarion, Clearfield, Clinton, Columbia, Crawford, Cumberland, Dauphin, Delaware, Elk, Erie, Fayette, Forest, Franklin, Fulton, Greene, Huntingdon, Indiana, Jefferson, Juniata, Lackawanna, Lancaster, Lawrence, Lebanon, Lehigh, Luzerne, Lycoming, McKean, Mercer, Mifflin, Monroe, Montgomery, Montour, Northampton, Northumberland , Perry, Philadelphia, Pike, Potter, Schuylkill, Snyder, Somerset, Sullivan, Susquehanna, Tioga, Union, Venango, Warren, Washington, Wayne, Westmoreland, Wyoming, York
Public TransportationDirections: Roosevelt Blvd S. to Fox St.; N. to Wissahickon Ave. Public Transportation: H or XH Bus
Intake ProcedureTelephone, walk-in
Intake RequirementsVA File # if assigned; military papers (DO-214) if initial contact & if available
 
Client Information
Target PopulationMilitary/Veterans
Languages SpokenSpanish
EligibilityVeterans and their spouses and dependents
 
Fees or Charges
Types of FeesNone
 
Availability
Hours of Operation Benefits Phone Service: Monday through Friday, 8:00am to 4:30pm; Insurance Phone Service: Monday through Friday, 8:30am to 6:00pm, 24 hr Automated response
Contact Information
 
Contact's Phone 800-827-1000
Contact's Email phillyro.query@vba.va.gov
Physical Site Address 1 5000 Wissahickon Avenue
Physical Site City, State, Zip Philadelphia, PA 19144
Mailing Address 1 PO Box 8079
Mailing City, State, Zip Philadelphia, PA 19101-8079
Mail Attention To Dept of Veteran Affairs
Main Phone 800-827-1000
TDD Phone 800-829-4833
Other Phone 800-669-8477
Fax 215-381-3524
Web Address www.vba.va.gov/ro/philly/index.htm
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: United States Department of Veterans Affairs
Affiliated Program: Regional Office & Insurance Center
This Service: Regional Office & Insurance Center
 
Taxonomy Postings
Posted to Categories: Government Complaints/Government Ombudsman Offices (DD-1500.4150)
Student Financial Aid (HL-8000)
Veteran Burial Benefits (NS-1000.9000)
Veteran Compensation and Pension Benefits (NS-1800.9000)
Veterans (YN-9000)