Telephone Assistance Programs (Lifeline) - Chester

Chester County Assistance Office

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Data Provided By
PA211 PA211
General Information
Description of ServiceLifeline is a program that provides reduced telephone costs to eligible customers of qualified telephone services. Act 183, signed into law on Nov. 19, 2004, and effective on Dec. 1, 2004, expanded eligibility to recipients of Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), the Low-Income Home Energy Assistance Program (LIHEAP), Federal Public Housing Assistance, Medical Assistance, the Supplemental Nutrition Assistance Program or the National School Free Lunch Program.
Geographical AreaChester
Intake ProcedureChester County residents interested in Lifeline and other PA DHS Services can visit the local office of DHS, call the toll-free number, or visit the COMPASS HHS website to apply for benefits
Helpful TipsYou can find a flyer explaining the basic details of the Lifeline benefits at

Additional information about Lifeline is available on the following Web sites:
Client Information
Target PopulationLow-Income
Age GroupAdults
EligibilityMust be a recipient of one or more DHS income programs (SNAP, TANF, etc.) to qualify.
Fees or Charges
Types of FeesFree.
Hours of Operation Monday - Friday 8:00am - 5:00pm
Contact Information
Contact's Phone 888-814-4698
Physical Site Address 1 100 James Buchanan Drive
Physical Site City, State, Zip Thorndale, PA 19372-1132
Main Phone 888-814-4698
Hotline Phone 800-692-7462
Other Phone 610-466-1000
Fax 610-466-1130
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Pennsylvania Department of Human Services
Affiliated Program: Chester County Assistance Office
This Service: Telephone Assistance Programs (Lifeline) - Chester
Taxonomy Postings
Posted to Categories: Telephone Service Payment Assistance (BV-8900.9300-850)