Allegheny County DHS - Ombudsman for Aging Department
Area Agency on Aging
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Data Provided By
United Way of Allegheny County
Description of Service
Ensures quality of care in long-term care services. Investigates and resolves complaints concerning long-term care services related to health, safety, welfare, and rights of individuals who live in nursing homes and personal care homes as well as those who utilize adult day services, domiciliary care and community-based care programs. The program also educates the seniors, consumers, and the public about the long term-care services and the rights of the individual consumer. All inquiries are handled confidentially.