Operation REACH (Relief for Emergency Assistance through Community Help) for Veterans

Franklin County Veteran Affairs

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General Information
Description of ServiceThe goal of Operation REACH (Relief for Emergency Assistance through Community Help) is to assist veterans who are struggling with substance abuse and/ or co-occurring mental health needs get the help that they need.

This initiative will focus on the comprehensive needs of the veteran and delivering services through a holistic approach.

Operation REACH will strive to provide intervention support services through a targeted case management model. Veterans and their families will benefit from targeted case management through assistance in coordination with basic necessities.

Unlike many programs, characterization of discharge will not serve as eligibility criteria for Operation REACH.

Services provided include, but may not be limited too:

•Mental Health Treatment Services
•Substance Use Disorder (SUD) Treatment Services

•Housing Support and Assistance
‐Emergency Housing
‐Transitional Housing
‐Rent Subsidies

•Support Services
‐ Emergency Assistance
‐ Food
‐ Clothing
‐ Toiletries
‐ Transportation
‐ Child Care
‐ Legal Assistance
‐ Recreation Activities
Geographical AreaFranklin County
Facility/ADA AccessWheelchair Accessible
Intake ProcedureIndividuals should call the office to schedule an appointment for services.

For those individuals who have a referral for housing services sent via a non-hmis referral process, please note that the Franklin County Veteran Affairs office will call, within (3) business working days, directly to the individual to follow-up the current information and determine if the individual meets the eligibility for services.

At that point, an intake appointment is scheduled with the individual.
Helpful TipsVeterans should come with documentation of diagnosis, if they already have it. Those who do have a diagnosis, can speak with the contact, as services can be arranged to assist with getting a diagnosis.
Client Information
Target PopulationMilitary/Veterans
Intended ParticipantsVeteran
Age GroupAdults
Languages SpokenEnglish
OtherIf no drivers license, photo identification and DD214 are required.
Driver's LicenseRequired
EligibilityIndividuals must be a veteran who resides in Franklin County and also has either a mental health or substance use issue.
Fees or Charges
Types of FeesServices are provided at no cost.
Capacity LimitationsNone
Wait ListNone
Hours of Operation Monday - Friday, 8:30 AM - 4:30 PM
Contact Information
Contact's Name John McPaul
Contact's Phone 717-263-4326
Contact's Email jpmcpaul@franklincountypa.gov
Physical Site Address 1 425 Franklin Farm Lane
Physical Site City, State, Zip Chambersburg, PA 17202
Main Phone 717-263-4326
Fax 717-263-1905
Web Address www.franklincountypa.gov
Affiliated Agency, Programs, and Services
Affiliated Agency: Franklin County Human Services
Affiliated Program: Franklin County Veteran Affairs
This Service: Operation REACH (Relief for Emergency Assistance through Community Help) for Veterans
Taxonomy Postings
Posted to Categories: Mortgage Payment Assistance (BH-3800.5000)
Motel Bill Payment Assistance (BH-3800.5100)
Rental Deposit Assistance (BH-3800.7250)
Rent Payment Assistance (BH-3800.7000)
Undesignated Temporary Financial Assistance (NT-8900)
Veterans (YN-9000)