Utility Assistance

The Salvation Army, Chambersburg

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CONTACT Helpline
General Information
Description of ServiceSalvation Army will assist individuals in regards to their West Penn Power electric bill, or Chambersburg Borough utility bill provided that they meet all eligibility requirements.
Geographical AreaFranklin County - Must reside in the following zip codes: Chambersburg (17201, 17202), St Thomas (17252), Scotland (17254) and Fayetteville (17222).
TerritoryFranklin County
Facility/ADA AccessWheelchair Accessible
Intake ProcedureIndividual must have a 10-day disconnection notice or Pink slip and Project Heat voucher if they are a Borough Customer, they are required to call for an appointment, as well as complete an application for the service that they are requesting help with.
Documents RequiredCompleted application, proof of all household income, photo identification for the account holder, knowledge of household expenses.
Helpful TipsFor assistance with Borough utilities, the account holder must visit the Borough Office at 100 South Second Street and obtain a "Project Heat voucher" from the customer service desk prior to you scheduling an appointment.
Client Information
Intended ParticipantsThose who have received a shut off notice for their electric or Chambersburg Borough Utility service.
Age GroupAll Ages
Languages SpokenEnglish
Income NotesIncome at or below 150% of the poverty level.
Driver's LicenseRequired
EligibilityIncome at or below 150% of the poverty level. Individuals must have proof of income, photo identification, proof of eviction or shut off notice to their residence. Residence must be an apartment or home, where a lease has been signed. Can not be used for the weekly rental fee of hotel/motel. Must reside in the following zip codes: 17201, 17202, 17252, 17222.
Fees or Charges
Types of FeesServices are provided at no cost.
Hours of Operation Monday - Friday 8:30 - 3:30
Contact Information
Contact's Name Karen Keefer
Contact's Phone 717-264-6169
Contact's Email karen.keefer@use.salvationarmy.org
Physical Site Address 1 159 Lincoln Way West
Physical Site City, State, Zip Chambersburg, Pennsylvania 17201
Main Phone 717-264-6169
Fax 717-264-9474
Web Address www.salvationarmychambersburg.org
Affiliated Agency, Programs, and Services
Affiliated Agency: The Salvation Army, Chambersburg
Affiliated Program: The Salvation Army, Chambersburg
This Service: Utility Assistance
Taxonomy Postings
Posted to Categories: Electric Service Payment Assistance (BV-8900.9300-180)