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Description of Service
SOLA offers training to individuals interested in pursuing a career in the Customer Service/Retail industry upon successful completion of the Professional Employment Skills Training. Individuals will receive classroom/hands-on experience in the customer service retail industry and are required to attend all classes and complete an internships.
Understanding customer service basics
Telephone etiquette and procedure
Appropriate workplace behavior
Training Methods—A combination of classroom instruction, hands-on training and work experience through an internship.
Training Timeline—This training consists of 80 hours of instruction and work experience during a two-week time period.
Hands-on Coaching—Participants receive direct assistance from qualified SOLA staff to ensure the best job placement and job retention
Call to schedule an appointment for services.
English, Interpreters provided based on availability.
Those looking for assistance in the obtaining a job.