Customer Service/Retail Training

Standard of Living Augmentation, Inc. (SOLA)

Send the URL of this service profile via SMS text message.
Enter Phone Number:
(Full US mobile number of recipient, eg. 1-303-555-1234) 

Data Provided By
CONTACT Helpline
General Information
Description of ServiceSOLA offers training to individuals interested in pursuing a career in the Customer Service/Retail industry upon successful completion of the Professional Employment Skills Training. Individuals will receive classroom/hands-on experience in the customer service retail industry and are required to attend all classes and complete an internships.

Training Objectives:
Understanding customer service basics
Telephone etiquette and procedure
Appropriate workplace behavior

Training Methods—A combination of classroom instruction, hands-on training and work experience through an internship.

Training Timeline—This training consists of 80 hours of instruction and work experience during a two-week time period.

Hands-on Coaching—Participants receive direct assistance from qualified SOLA staff to ensure the best job placement and job retention
Geographical AreaFranklin
Facility/ADA AccessWheelchair Accessible
Intake ProcedureCall to schedule an appointment for services.
Client Information
Age GroupAdults
Languages SpokenEnglish, ​ Interpreters provided based on availability​.
Driver's LicenseNot Required
EligibilityThose looking for assistance in the obtaining a job.
Fees or Charges
Types of FeesServices are provided at no cost.
Capacity LimitationsNone
Wait ListNone
Hours of Operation Monday - Friday, 9:00 AM - 5:00 PM
Contact Information
Physical Site Address 1 30 South Washington Street
Physical Site City, State, Zip Greencastle, PA 17225
Mailing Address 1 30 South Washington Street
Mailing City, State, Zip Greencastle, PA 17225
Main Phone 717-816-6806
Service Location Email
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Standard of Living Augmentation, Inc. (SOLA)
Affiliated Program: Standard of Living Augmentation, Inc. (SOLA)
This Service: Customer Service/Retail Training
Taxonomy Postings
Posted to Categories: Career Development (ND-2000.1500)
Occupation Specific Job Training (ND-2000.6400)