Philadelphia Corporation for Aging - Senior Helpline

Philadelphia Corporation for the Aging - Philadelphia; North Philadelphia


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Data Provided By
2-1-1 SEPA 2-1-1 SEPA - 2-1-1 SEPA
General Information
Description of ServiceSenior Helpline offers information and referral service. Acts as an information clearinghouse for the wide array of services available to Philadelphia's aging population. PCA Helpline provide callers with information about programs, services and resources for older adults within PCA or in the community. The phone line is also the first step for consumers who would like services from PCA’s Long Term Care, Housing, Attendant Transportation and Older Adult Protective Services. In addition to bilingual staff and dedicated foreign-language phone lines, the PCA Helpline utilizes a language line offering on-call language interpretation in some 140 languages and serves the deaf and hearing impaired through a TDD line.
LocationPhiladelphia
Geographical AreaCounties: Philadelphia; States: PA; Countries: USA
Intake ProcedureThe PCA Helpline can be contacted at the following numbers:- English and Spanish (main number) - 215-765-9040- Chinese - 215-399-4944- Cambodian - 215-399-4940- Hindi (Asian Indian) - 215-399-4943- Korean - 215-399-4941- Vietnamese - 215-399-4942-
 
Client Information
Languages SpokenEnglish, Spanish, Chinese, Cambodian, Hindi, Korean, Vietnamese
 
Fees or Charges
Fee AmountsCall for information
 
Availability
Hours of Operation Mon - Fri 8:30 am - 5:00 pm
Contact Information
 
Physical Site Address 1 642 N Broad St
Physical Site City, State, Zip Philadelphia, PA 19130
Mailing Address 1 642 N BROAD ST
Mailing City, State, Zip PHILADELPHIA, PA 19130
Main Phone 215-765-9040
Hotline Phone 215-765-9040
Service Location Email communications@pcaphl.org
Web Address www.pcacares.org
 
 
Affiliated Agency, Programs, and Services
Affiliated Agency: Philadelphia Corporation for Aging
Affiliated Program: Philadelphia Corporation for the Aging - Philadelphia; North Philadelphia
This Service: Philadelphia Corporation for Aging - Senior Helpline
 
Taxonomy Postings
Posted to Categories: Area Agencies on Aging (TD-1100.6500-050)
Older Adults (YB-8000)
Specialized Information and Referral (TJ-3000.8000)
Talklines/Warmlines (RF-8380)