Ombudsman-BSST Area Agency on Aging

AAA - Montrose Office

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Data Provided By
PA 211 North East - PA 211 North East
General Information
Description of ServiceThe Ombudsman Program helps individuals residing in long-term care facilities such as nursing homes, personal care homes and dom care homes resolve issues or concerns they may have about the quality of care they receive. The Ombudsman is a trained individual who serves as a resident advocate and works with residents and facility staff to promote quality of care and quality of life within the long-term care setting. The Ombudsman also provides information and education relating to "Resident Rights" and long-term care services.
Geographical AreaBradford, Susquehanna, Sullivan, Tioga Counties
Client Information
Intended ParticipantsCitizens age 60 or older, or Medicare beneficiaries of any age.
Age GroupSenior Citizens
Languages SpokenEnglish
Hours of Operation Mon-Fri 8:00 am - 5:00 pm
Contact Information
Contact's Name Marlea Hoyt
Contact's Position Executive Director
Contact's Phone 570-265-6121
Contact's Email
Physical Site Address 1 35 Spruce Street
Physical Site Address 2 Suite 1
Physical Site City, State, Zip Montrose, PA 18801
Mailing Address 1 35 Spruce Street
Mailing Address 2 Suite 1
Mailing City, State, Zip Montrose, PA 18801
Mail Attention To BSST Area on Aging
Main Phone (570) 278-3751/800-634-3746
Emergency/After Hours Phone 800-982-4346
Fax 570-278-9371
Service Location Email
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: B/S/S/T Area Agency On Aging
Affiliated Program: AAA - Montrose Office
This Service: Ombudsman-BSST Area Agency on Aging
Taxonomy Postings
Posted to Categories: Long Term Care Ombudsman Programs (FT-4950)