Ombudsman Services

Franklin County Area Agency on Aging

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Data Provided By
CONTACT Helpline
General Information
Description of ServiceA service that receives, investigates and resolves complaints made by or on behalf of older residents of nursing homes, personal care homes, domiciliary care homes and home health care agencies.
Geographical AreaFranklin
Facility/ADA Accesswheelchair accessible
Intake ProcedureIndividuals should call to speak with the Ombudsman for Franklin County.
Client Information
Age GroupSenior Citizens
Languages SpokenEnglish, ‚Äč Interpreters provided based on availability‚Äč.
Driver's LicenseNot Required
EligibilityIndividuals will be a current long term care residents in Franklin County.
Fees or Charges
Types of FeesServices are provided at no cost.
Capacity LimitationsNone
Wait ListNone
Hours of Operation Monday - Friday, 8:30 AM - 4:30 PM
Contact Information
Contact's Name Angie Pickel
Contact's Position Ombudsman
Contact's Phone 717-261-0631
Contact's Email
Physical Site Address 1 425 Franklin Farm Lane
Physical Site City, State, Zip Chambersburg, PA 17202
Mailing Address 1 425 Franklin Farm Lane
Mailing City, State, Zip Chambersburg, PA 17202
Main Phone 717-261-0631
Fax 717-261-3198
Service Location Email
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Franklin County Human Services
Affiliated Program: Franklin County Area Agency on Aging
This Service: Ombudsman Services
Taxonomy Postings
Posted to Categories: Long Term Care Ombudsman Programs (FT-4950)
Nursing Facility Complaints (DD-1500.4280-600)