Franklin County Human Services, Information and Referral

Franklin County Human Services

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Data Provided By
CONTACT Helpline
General Information
Description of ServiceFranklin County Human Services Information and Referral (I&R)/Pennsylvania 211 as well as LINK, is an available service to anyone who is seeking information regarding the availability of human services for those residing in Franklin County.

PA211 is a 24 hour, 7 days a week, free and confidential resource that is intended for public use. Individuals who are uncertain of how to access the information or services that they desire are encouraged to contact us. If the desired information is not directly at hand, I&R will actively research and respond to the inquiry as quickly and efficiently as possible.

Provides objective information on choices for long term living supports and services. Help consumers to evaluate the types of services needed. Make connections with organizations that provide services. Help with applications for assistance to pay for services. Assist in planning to meet future needs for services.

Additionally, I&R provides resource materials in the form of the Where to Turn for Help guide, reeentry guide, Human Services Directory, etc.
Geographical AreaFranklin
Facility/ADA Accesswheelchair accessible, handicapped space parking
Intake RequirementsThere are several easy ways to contact an Information & Referral Specialist to learn of the services that are available. No matter the contact method, you will receive the same service each time.
· PA211 - Phone - Simply dial 2-1- 1 - Assistance via phone is available 24 hours a day, 7 days a week.
· Email -
· Walk-In - Franklin County Human Services Building, 425 Franklin Farm Lane, Chambersburg, PA 17202 between the hours of 8:30 AM – 4:30 PM, Monday – Friday.
Client Information
Intended ParticipantsOpen to the general public and residents of Franklin County.
Age GroupAll Ages
Languages SpokenEnglish, ​ Language Line services also available.
Driver's LicenseNot Required
EligibilityOpen to the general public and residents of Franklin County.
Fees or Charges
Types of FeesServices are provided at no cost.
Capacity LimitationsNone
Wait ListNone
Hours of Operation Phone services are available 24 Hours, 7 Days a Week.
Contact Information
Contact's Name Stacy Yurko
Contact's Position Information & Referral/PA211 & Training Coordinator
Contact's Phone 717-261-2561
Contact's Email
Physical Site Address 1 425 Franklin Farm Lane
Physical Site City, State, Zip Chambersburg, PA 17202
Mailing Address 1 425 Franklin Farm Lane
Mailing City, State, Zip Chambersburg, PA 17202
Mail Attention To Information & Referral Coordinator
Main Phone 717-261-2561
Emergency/After Hours Phone Monday - Friday, 8:30 AM - 4:30 PM
Service Location Email
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Franklin County Human Services
Affiliated Program: Franklin County Human Services
This Service: Franklin County Human Services, Information and Referral
Taxonomy Postings
Posted to Categories: Aging and Disability Resource Centers (LH-0350)
Information and Referral (TJ-3000)
Older Adults (YB-8000)
People With Disabilities/Health Conditions (YJ-8750)