ADA Complementary Service

Capital Area Transit

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Data Provided By
CONTACT Helpline
General Information
Description of ServiceThis type of transportation can be used for any kind of trip; medical appointments, shopping, recreation, senior centers and more.

Door-to-door service for qualified persons - It means the driver will give you, the passenger, whatever assistance you want and need, up to the door of the location where you are traveling. The driver cannot take a wheelchair up and down steps, nor go in to a building in search of a passenger.

The service is shared-ride in nature. That means that you will likely be riding with others, and that other individuals may be picked up and dropped off before you reach your destination. We try to make sure that the trip takes no longer than one hour, but the trip will take longer than if you were going by yourself, so passengers need to plan accordingly.
Geographical AreaCumberland, Dauphin
Facility/ADA AccessWheelchair accessible
Intake ProcedureYou can make a reservation for an ADA Complementary Service trip by calling 232-6100 between the hours of 7:00 AM and 4:00 PM, Monday through Saturday. The reservation can be made any time up until 4:00 the day before the day you want to go. Remember that service is only available in the areas buses run, and at the same times and days (see above).
Helpful TipsThe service area for SET is generally the same as that for CAT's fixed-route service, which includes any location within 3/4 mile of a bus route.

Days and hours of service vary from route to route. Some bus routes do not run on Saturdays and some have more limited hours of service.
Client Information
Age GroupAll Ages
Eligibility- Inability, as the result of a physical or mental impairment, to use regular buses
- Inability, as the result of a specific, impairment-related condition, to travel to and from a bus stop
- Previous certification from another transit agency
Fees or Charges
Types of Fees$3.50 - $5.90
Hours of Operation Hour Varies
Contact Information
Contact's Phone 717-232-6100
Physical Site Address 1 901 North Cameron Street
Physical Site City, State, Zip Harrisburg, PA 17101
Main Phone 717-232-6100
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Capital Area Transit
Affiliated Program: Capital Area Transit
This Service: ADA Complementary Service
Taxonomy Postings
Posted to Categories: Disability Related Transportation (BT-4500.6500-170)