PA Department of Human Services Bureau of Hearings and Appeals - Western Region / Pittsburgh

Bureau of Hearings and Appeals

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Data Provided By
PA211 PA211
General Information
Description of ServiceConducts administrative hearings and adjudicates appeals relating to the denial, suspension, termination, or reduction of any DHS-issued benefit (cash assistance; Medical Assistance; Supplemental Nutrition Assistance Program (SNAP) benefits, formerly known as Food Stamps; social services; LIHEAP; etc.). When the Department of Human Services (DHS) or the Department of Aging notifies the applicant or recipient that benefits or payments have been denied or will be reduced, suspended or terminated, he or she has the right to request a fair hearing to dispute the adverse action.

The Bureau of Hearings and Appeals conducts the fair hearings and decides the DPW applicant and recipient appeals and the appeals from Department of Aging adverse actions.

BHA is also responsible for rendering legally sound adjudications for disputes regarding child abuse expunction, day care licensure, medical assistance provider enrollment, medical provider audit findings, Department of Aging actions, Office of Inspector General Administrative Disqualification Hearings, and nursing home intervention requests, among numerous other issues.
Geographical AreaAllegheny, Armstrong, Indiana, Beaver, Butler, Fayette, Greene, Lawrence, Mercer, Washington, Westmoreland counties
Intake ProcedureAppeals must be filed in written format, except in Supplemental Nutritional Assistance Program (SNAP), formerly Food Stamp, cases. An oral appeal can be filed to dispute an adverse action regarding SNAP benefits.
Helpful TipsHearings may be conducted over-the-telephone or in person. Most recipient cases are handled via telephone. Hearing method (telephone or in person) is the appellant's preference.
Client Information
EligibilityIndividuals who have been notified by the Department of Public Welfare that their request for benefits has been denied, or that their benefits are being reduced, suspended or terminated.
Fees or Charges
Types of FeesNone.
Hours of Operation Monday - Friday 7:30am - 5pm
Contact Information
Contact's Name Ms. Lynn Galiffa
Contact's Position Western Regional Manager
Physical Site Address 1 2 Gateway Center
Physical Site Address 2 Suite 1125
Physical Site City, State, Zip Pittsburgh, PA 15222-3594
Main Phone 412-565-5213
Fax 412-565-5514
Web Address
Affiliated Agency, Programs, and Services
Affiliated Agency: Pennsylvania Department of Human Services
Affiliated Program: Bureau of Hearings and Appeals
This Service: PA Department of Human Services Bureau of Hearings and Appeals - Western Region / Pittsburgh
Taxonomy Postings
Posted to Categories: Facility Licensing (DF-4500.2000)
Food Stamps/SNAP Appeals/Complaints (NL-6000.2000-200)
General Relief Appeals/Complaints (NL-1000.2500-230)
LIHEAP/Crisis Complaints (NL-9900)
Medicaid Appeals/Complaints (NL-5000.5000-500)
Social Worker Complaints (DD-1500.7230-800)
TANF Appeals/Complaints (NL-1000.8500-830)
Welfare Rights Assistance (FT-1000.9500)