Safe Harbor Behavioral Health of UPMC Hamot - Crisis Center
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Data Provided By
PA 2-1-1 NW - PA 211 Northwest
Description of Program
Around the Clock Crisis Services -
- Telephone: Clients can call and speak to a trained Crisis staff member anytime. They will assess the situation and offer assistance or help refer the individual to valuable community resources and information.
- Walk-In: Clients may come directly to the Crisis Center to meet face-to-face with a Crisis counselor to obtain support, referrals, or information. No appointment necessary.
- Mobile: On-location support is available for emergency situations. Crisis staff will offer support, assistance to the hospital for evaluation, and other on-scene support.
- Get Help: Face-to-Face • In your home • In the community
- Follow-Up: Crisis Services will provide a follow-up program to assist individuals with
support after initial contact. This can be done in-office or at the client’s home.
- SAFELine: Youth in grades K-12 can receive safe, confidential, support to cope with
issues such as bullying, thoughts of suicide, relationship problems, etc. This 24/7/365
hotline provides live support from Crisis Services staff when they call 456-SAFE.
- Warm Line: The Warm Line is available to anyone who just needs to talk about any
non-crisis issue and is staffed by a Peer Support Specialist. The Warm Line number is
1-877-550-4007 and is currently available during the weekdays.
Crisis Residential Unit
WHEN YOU NEED A HEALING, RESTFUL ENVIRONMENT
Safe Harbor’s Crisis Residential Unit is a new community alternative to inpatient mental health
hospitalization. The Crisis Residential Unit is a voluntary program for adults who are experiencing a
mental health emergency. Any person experiencing a mental health crisis will have the opportunity
to be assessed for admission into the facility.
This eight-bed unit is designed to be a hospital alternative program. The home-like setting is a place
for residents to work on building support with other community resources, and work toward their
goal of recovery. Residents receive quality, 24-hour care including daily opportunities to meet with
a licensed prescriber for medication management, round-the-clock nursing, daily individual and
group therapy sessions, recreational activity, and access to a peer specialist.
• Private bedrooms
• Outdoor space
• Quality meals
• Semi-private bathrooms
• Stay up to five days
To find out if you qualify for admission to the Crisis Residential Unit, please call Crisis Services
at 814-456-2014. The unit is open seven days a week, 24 hours a day. Clients must be at least
18 years of age.