USA Cares

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General Information
Description of ProgramUSA Cares provides financial and advocacy assistance to post 9/11 active duty US military service personnel, veterans and their families. They assist all branches of service and all ranks and components. They do not charge fees nor accept repayment and rely on donations from private citizens, businesses and foundations for all funding.

Financial assistance is not given directly to service members or their families; instead, payments are made to mortgage lenders, utility companies, and other vendors. The objective is to reach families at the earliest stage of intervention to proactively prevent further financial distress.

Typically, USA Cares provides assistance in four major areas:
  • Emergency Assistance - pays immediate, essential bills, including food and utility bills,
  • Housing Assistance – helps to stop and prevent evictions and foreclosures,
  • Combat Injured - pays basic expenses: mortgage/rent, food and home utilities which enables combat injured to receive treatment and be assured their family is taken care of,
  • Jobs Assistance – reduce unemployment among post-9/11 Veterans through job-seeker tools; open to all veterans; limited financial assistance.
Geographic AreaUnited States - includes all Pennsylvania counties: Adams, Allegheny, Armstrong, Beaver, Bedford, Berks, Blair, Bradford, Bucks, Butler, Cambria, Cameron, Carbon, Centre, Chester, Clarion, Clearfield, Clinton, Columbia, Crawford, Cumberland, Dauphin, Delaware, Elk, Erie, Fayette, Forest, Franklin, Fulton, Greene, Huntingdon, Indiana, Jefferson, Juniata, Lackawanna, Lancaster, Lawrence, Lebanon, Lehigh, Luzerne, Lycoming, McKean, Mercer, Mifflin, Monroe, Montgomery, Montour, Northampton, Northumberland, Perry, Philadelphia, Pike, Potter, Schuylkill, Snyder, Somerset, Sullivan, Susquehanna, Tioga, Union, Venango, Warren, Washington, Wayne, Westmoreland, Wyoming, York
Intake ProcedureOn-line contact form
Intake RequirementsAssistance Application
Helpful TipsServices are free and applications for assistance are accepted 24 hours a day, seven days a week. The goal is to make contact within two business days with an eligibility determination. Needs are verified through required documentation. Financial assistance is not given directly to service members or their families; instead, payments are made to mortgage lenders, utility companies, and other vendors. Each family approved for assistance is assigned an advocate from our Family Resource Center who assures that assistance is timely and effective. These advocates often mobilize additional support for families from other military assistance groups, and the service member’s community of local organizations.
Client Information
EligibilityPost-9/11,OIF/OEF service members, veterans and their family members who are in financial crisis due to military service or circumstances beyond all personal control.
Fees or Charges
Types of FeesNone
Contact Information
Physical Site Address 111760 Commonwealth Drive
Physical Site City, State, ZipLouisville, KY 40299
Main Phone800-773-0387
Affiliated Agency and Services
Affiliated Agency:
USA Cares
This Program: USA Cares
Affiliated Services: USA Cares