UPMC Altoona Behavioral Health Services

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Data Provided By
General Information
Description of ProgramWhat is the Access Center?
The Access Center is the central point of contact for the Blair County MH/MR/D&A Program to arrange services for persons experiencing mental illness and/or drug or alcohol problems. The Access Center serves all persons receiving county funding, state Medical Assistance and those with private-pay insurance coverage for these services. It also serves as a free source of information and referral.

What Does the Access Center Do?
The Access Center is a telephone-managed center that offers confidential and easy access to the mental health services and drug and/or alcohol services that are offered by county contracted treatment providers.

How Do I Get an Appointment for Treatment?
The Access center does not treat persons, but will determine the type of services needed, and will link consumers with their choice of providers. Generally, triage staff of the Access Center will arrange an appointment for the consumer with the provider of choice at the time of contact. Anyone needing mental health or drug and alcohol services may call the Access Center at (814)889-2279 or (800) 540-4690.
Geographic AreaBlair County; surrounding counties
Facility/ADA AccessYes for entrance to building, within building and restrooms.
Intake ProcedureWhat Do I Need to Say When I Call?
Please be prepared to offer a summary of the problem you or the person you are referring is experiencing. The Access Center staff member, who is clinically-trained, will determine the least restrictive, clinically appropriate level of treatment. The Access Center staff will ask you to choose the provider of that service and will make an appointment for you with that chosen provider.

When you call, please have your insurance information along with demographic (age, gender, etc.) information available. For example, your insurance card or medical assistance card. Services are provided to all age groups and are available on a sliding scale based upon your ability to pay.
Client Information
EligibilityThe Access Center serves all persons without regard to race, creed, gender, age, national origin, disability or social and economic status.
Hours of Operation8:00AM-4:00PM, Monday through Friday
Contact Information
Contact's NameMr. Mark Frederick
Contact's PositionAccess and Utilization Director
Contact's Phone814-889-2572
Contact's Emailfrederickmr@upmc.edu
Physical Site Address 1620 Howard Avenue
Physical Site Address 2Altoona Hospital Campus
Physical Site City, State, ZipAltoona, PA 16601
Main Phone814-889-2141
Other Phone814-889-2141
Web Addresswww.upmcaltoona.org
Affiliated Agency and Services
Affiliated Agency:
UPMC Altoona
This Program: UPMC Altoona Behavioral Health Services
Affiliated Services: UPMC Altoona Crisis Intervention Hotline
UPMC Altoona Critical Incident Stress Debriefing
UPMC Altoona Depression and Bipolar Self-Help Group
UPMC Altoona In Person Crisis Intervention
UPMC Altoona Involuntary Psychiatric Intervention
UPMC Altoona Psychiatric Emergency Room
UPMC Altoona Specialized Information and Referral
UPMC Altoona Telephone Counseling Intervention