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Description of Program
Conducts administrative hearings and adjudicates appeals relating to the denial, suspension, termination, or reduction of any DPW-issued benefit (cash assistance; Medical Assistance; Supplemental Nutrition Assistance Program (SNAP) benefits, formerly known as Food Stamps; social services; LIHEAP; etc.). When the Department of Public Welfare (DPW) or the Department of Aging notifies the applicant or recipient that benefits or payments have been denied or will be reduced, suspended or terminated, he or she has the right to request a fair hearing to dispute the adverse action.
The Bureau of Hearings and Appeals conducts the fair hearings and decides the DPW applicant and recipient appeals and the appeals from Department of Aging adverse actions.
BHA is also responsible for rendering legally sound adjudications for disputes regarding child abuse expunction, day care licensure, medical assistance provider enrollment, medical provider audit findings, Department of Aging actions, Office of Inspector General Administrative Disqualification Hearings, and nursing home intervention requests, among numerous other issues.
Appeals must be filed in written format, except in Supplemental Nutritional Assistance Program (SNAP), formerly Food Stamp, cases. An oral appeal can be filed to dispute an adverse action regarding SNAP benefits.
Hearings may be conducted over-the-telephone or in person. Most recipient cases are handled via telephone. Hearing method (telephone or in person) is the appellant's preference.
Individuals who have been notified by the Department of Public Welfare that their request for benefits has been denied, or that their benefits are being reduced, suspended or terminated.