Bureau of Hearings and Appeals

Send the URL of this program profile via SMS text message.
Enter Phone Number:
(Full US mobile number of recipient, eg. 1-303-555-1234) 

Data Provided By
PA211 PA211
General Information
Description of ProgramConducts administrative hearings and adjudicates appeals relating to the denial, suspension, termination, or reduction of any DPW-issued benefit (cash assistance; Medical Assistance; Supplemental Nutrition Assistance Program (SNAP) benefits, formerly known as Food Stamps; social services; LIHEAP; etc.). When the Department of Public Welfare (DPW) or the Department of Aging notifies the applicant or recipient that benefits or payments have been denied or will be reduced, suspended or terminated, he or she has the right to request a fair hearing to dispute the adverse action.

The Bureau of Hearings and Appeals conducts the fair hearings and decides the DPW applicant and recipient appeals and the appeals from Department of Aging adverse actions.

BHA is also responsible for rendering legally sound adjudications for disputes regarding child abuse expunction, day care licensure, medical assistance provider enrollment, medical provider audit findings, Department of Aging actions, Office of Inspector General Administrative Disqualification Hearings, and nursing home intervention requests, among numerous other issues.
Intake ProcedureAppeals must be filed in written format, except in Supplemental Nutritional Assistance Program (SNAP), formerly Food Stamp, cases. An oral appeal can be filed to dispute an adverse action regarding SNAP benefits.
Helpful TipsHearings may be conducted over-the-telephone or in person. Most recipient cases are handled via telephone. Hearing method (telephone or in person) is the appellant's preference.
Client Information
EligibilityIndividuals who have been notified by the Department of Public Welfare that their request for benefits has been denied, or that their benefits are being reduced, suspended or terminated.
Hours of OperationMonday - Friday 7:30am - 5pm
Contact Information
Physical Site Address 1330 Vartan Way
Physical Site Address 2Second Floor
Physical Site City, State, ZipHarrisburg, PA 17110-9721
Main Phone717-783-3950
Web Addresswww.dhs.pa.gov
Director Information
Director's NameTracy L. Henry, Esq.
Director's PositionDirector, Administrative and Central Regions
Affiliated Agency and Services
Affiliated Agency:
Pennsylvania Department of Human Services
This Program: Bureau of Hearings and Appeals
Affiliated Services: PA Department of Human Services Bureau of Hearings and Appeals - Western Region / Pittsburgh