City of Lancaster - Bureau of Water

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Data Provided By
United Way of Lancaster County United Way of Lancaster County
General Information
Description of ProgramAdditional numbers:
-Laboratory (water tests): 291-4818
-Water main breaks(Days): 291-4829

Consumer services include:
- Maintenance of broken or frozen water lines to the curb line, meter or water main
- Handles complaints about cloudy or dirty water
- Investigation of low water pressure
- Providing information about the water supply. (Call Laboratory at (717) 291-4818)
- Maintains a list of local laboratories that have been certified by the EPA to test the water quality (i.e. Lead content, call the Laboratory at (717) 291-4818)
Geographic AreaLancaster City
Hours of OperationOffice: Monday through Friday, 7:45am to 4:15pm
Contact Information
Contact's Phone717-291-4742
Physical Site Address 1150 Pitney Road
Physical Site City, State, ZipLancaster, PA 17602-2825
Main Phone717-291-4742
Emergency/After Hours Phone717-291-4816 Water Emergencies (24 hr)
Other Phone717-735-3428 Water Billing
Director Information
Director's NameJohn Holden
Director's PositionWater Production Supervisor
Director's Phone717-291-4741
Affiliated Agency and Services
Affiliated Agency:
City of Lancaster - Department of Public Works
This Program: City of Lancaster - Bureau of Water
Affiliated Services: City of Lancaster - Bureau of Water