Nationalities Service Center

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General Information
Description of AgencyAt Nationalities Service Center (NSC), we believe that immigrants and refugees are a critical part of the fabric of life in the United States, and it is our vision that all immigrants and refugees achieve a life of dignity, safety, stability, sustainable opportunities and meaningful connections to their communities. To this end, NSC provides comprehensive services to immigrants and refugees, including legal protections, community integration, access to health and wellness services, and opportunities to achieve English language proficiency. Our dedicated staff are committed to ensuring that each of our clients receives high-quality holistic care and work together to refer clients to internal and external services based on the individual’s needs.
MissionNationalities Service Center prepares and empowers immigrants and refugees in the Philadelphia region to transcend challenging circumstances by providing comprehensive client-centered services to build a solid foundation for a self-sustaining and dignified future.
HistoryIn the early twentieth century, International Institutes were established in 55 cities across the United States. Originally founded as the International Institute of Philadelphia as part of this growing movement, Nationalities Service Center (NSC) was started in 1921 to assist immigrant women in acquiring language proficiency and gaining citizenship. During its initial years, the organization provided English language instruction, recreational activities, and assistance with employment and housing problems. As the landscape of immigration changed with legislation such as the 1924 Quota Act and the movement of displaced people after the world wars, NSC began connecting immigrants to appropriate legal assistance and serving both women and their families.

Since its founding, NSC has expanded and transformed to meet the changing and increasingly complex needs of immigrants and refugees. Despite programmatic and structural changes, NSC’s dedication to serving all immigrants and refugees and the philosophy of providing comprehensive services in one location have remained the same for 95 years. Since our establishment, NSC has never wavered from our founding commitment to assist all newcomers with building a solid foundation for a self-sustaining and dignified future.

Today, NSC serves 5,000 immigrants and refugees each year from over 100 countries around the world. We are the largest non-sectarian organization in the Greater Philadelphia area which provides comprehensive services in the areas of language access and proficiency, legal protections and remedies, community transition and integration, access to health and wellness, and job readiness training to immigrants and refugees. Each of our clients has a unique story and a complex journey to Philadelphia, and we serve clients who have been tortured, raped, beaten, ritually mutilated, ostracized from their own community because of curable health conditions, held captive themselves or have been forced to watch helplessly as members of their own family were afforded the same treatment. As the needs of the vulnerable people we serve have become more complex, the services at NSC have evolved and expanded to meet those needs with dignity and compassionate for every individual who walks through our doors. Our long history of adaptability in the face of social and legal change has readied us to meet the challenges facing immigrants and refugees in the years to come and to continue as part of a U.S. tradition of freedom and opportunity.
Agency TypeNonprofit - Incorporated
Contact Information
Contact's NameCaitlin Gordon
Contact's PositionAssociate Director of Development
Contact's Phone215-893-8400
Physical Site Address 11216 Arch Street
Physical Site Address 24th Floor
Physical Site City, State, ZipPhiladelphia, PA 19107
Main Phone215-893-8400
Web Address
Director Information
Director's NameMargaret O'Sullivan
Director's PositionExecutive Director
Director's Phone215-893-8400
Additional Information
Facebook Page
Twitter Handle@NSCPhila
Affiliated Programs and Services
This Agency: Nationalities Service Center
Affiliated Programs: Nationalities Service Center - Philadelphia; Chinatown
Affiliated Services: Nationalities Service Center - Employment Services
Nationalities Service Center - ESL Classes
Nationalities Service Center - Health and Wellness
Nationalities Service Center - Interpretation/Translation
Nationalities Service Center - Legal Services
Nationalities Service Center - Refugee and Community Integration